Operations Team Manager

Job Description

Join TUI Musement within our Operations Team in Mallorca as an Operations Team Manager. Your mission will be to work closely with both the Supply Management and Service Delivery teams to arrange and deliver first-class excursions to our guests, ensuring operational excellence across all touchpoints.

This is a locally employed position. You must have the right to work in Spain and live in Mallorca before applying.

The closing date for applications is the 6th of February 2026.

ABOUT OUR OFFER

• Competetive salary.
• 39 working hours/week
• Discounts and multiple offers with TUI Club De Benefits.
• Option to obtain a discounted private health insurance.
• We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons
• Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
• We offer a year round contract (fijo)

ABOUT THE JOB

• Working closely to and supporting the Destination Manager by coordinating a team of direct reports, ensuring efficient and effective processes at destination that include constant collaboration and coordination between the team members.
• Ability to manage multiple work streams based on the different vertical products and clients.
• Support to our guest-facing and back-office teams as and when required
• Responsible for managing last minute requests and communicating changes to the suppliers.
• Oversee planning is accurate and up to date to any changes incurred last minute.
• Guarantee proper level of resources to deliver operations within the remit.
• Build and maintain good supplier relationships.

ABOUT YOU

• High capacity to manage a team to deliver results.
• Comfortable leading change and resilient to ambiguity or setbacks.
• Solve problems independently and/or make suggestions how to improve ways of working & drive our digital culture.
• Agility to juggle strategic priorities/projects whilst delivering day-to-day operational logistics.
• A genuinely helpful, flexible and professional personality.
• Excellent communication skills, both verbal and written in English and Spanish.

From a workplace to a place to belong, we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.