TUI Airport Team Leader | Local Residents

Job Description

This job offers a local contract and to apply you should live or have residency in Mallorca, Spain.

Become part of our famous TUI Destination Team as one of our Airport Team Leaders and use every day as an opportunity to make our guests smile and ‘live happy’.

ABOUT OUR OFFER

• A job at TUI offers more than your basic salary which already starts at 25.650 gross/year.
• A company iPad & uniform are of course standard.
• Work week of 39 hours with 2 days off.
• 22 days of Holiday (on a full year) + we give you two extra days (on your Birthday and one Happy day).
• Discounts and multiple offers with TUI Club De Benefits.
• Option to obtain a discounted private health insurance.
• We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
• Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
• We offer a fijo discontinuo contract, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise. .

ABOUT THE JOB

• Lead and empower your international airport team to create special moments for our guests from the moment they arrive. Be the friendly TUI face they see at the airport, warmly welcoming them and building strong connections with each one.
• Guide your team through changes and challenging situations in the dynamic airport environment, ensuring guests receive the best possible service.
• Ensure smooth airport operations by overseeing arrivals, departures, and transfers. Lead by example, resolving issues with calm and empathy, and guide your team to turn challenges into opportunities while driving performance to exceed targets.
• Monitor your team’s performance & wellbeing, celebrate successes, and use feedback to drive growth. Support their development by identifying training needs and opportunities for skill enhancement.

ABOUT YOU

• A friendly and empathetic individual who naturally connects with people, making them feel welcomed and supported.
• Dedicated to making our guests happy, going above and beyond to create unforgettable experiences from the moment they arrive until their departure.
• A quick learner who masters the technology and tools essential for your role, and excel at delivering training to ensure your team is well-informed and skilled.
• An effective communicator who values diverse input, fosters a positive work culture, and inspires high performance while focusing on team growth, empowerment & wellbeing.
• Naturally motivate and guide your team, leading by example and tackling challenges with resilience and confidence.
• Hold a driving license, have an own car and fully conversational in English. If you speak German or Dutch this would be advantageous

From a workplace to a place to belong, we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.