Port Delivery Manager

Job Description

Join our dynamic Operations and Delivery Team in Port Canaveral, where you'll oversee seamless port, transfer, and airport operations while leading a talented team in one of the cruise industry's most exciting hubs.

The role will be published until March 19th, 2025.

ABOUT OUR OFFER
Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

• Reporting to the Regional Director, you'll ensure the smooth execution of all port, airport, hotel, transfer, and shore excursion operations while managing day-to-day team performance and addressing operational issues in real-time.
• You'll lead and coordinate port operations, including airport, hotel, transfers, and shore excursions, ensuring efficient processes and seamless teamwork among staff.
• Working with the scheduling team, you'll plan staffing levels according to operational needs, ensuring appropriate resources are available for each operation.
• Building strong relationships is key—you'll establish and maintain ongoing communication with cruise ships, port authorities, and other internal and external stakeholders.
• Collaborating closely with Key Account Managers and commercial colleagues, you'll foster relationships with cruise lines, ensuring valuable feedback is collected and acted upon.
• When last-minute operational changes happen at the pier, you'll handle them with ease, ensuring suppliers and teams are promptly informed and prepared to adapt.

ABOUT YOU

• You bring strong leadership skills with the ability to guide a team toward achieving operational success.
• Managing change doesn't faze you—you're adaptable in the face of ambiguity or challenges.
• As a natural problem-solver, you're able to propose improvements and contribute to a digitally driven culture.
• Balancing strategic projects with daily logistical demands comes naturally to you.
• You're self-motivated with the ability to inspire and motivate your team during high-pressure port operations.
• Your professional, flexible, and solution-oriented approach is complemented by a helpful and approachable demeanor.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

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