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TUI Group • Sydney, AUS,

Operations Support Executive | Sydney | Permanent

Employment type:  Full time
9.1

/10

Transparency Ranking

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top 3 scores:
88%

Location flexibility

81%

Autonomy

80%

Hours flexibility

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Job Description

Join our global TUI Musement Operations Support Hub Team as an Operations Support Executive in Sydney.

You will provide operational and administrative support to the Operations Support Manager, Destination Manager, Service Delivery teams and business partners in Australia, and wider Asia Pacific region.

If you have got the right to work in Australia and speak English, keep on reading!


ABOUT OUR OFFER

  • A job at TUI offers more than your basic salary which already starts at 30,000 A$ gross per year.
  • We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
  • Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
  • We offer a permanent contract (part-time), and you can level up your career with growth opportunities tailored to your unique skills and expertise.


ABOUT YOU

  • Exceptional administration, planning and organization skills.
  • Computer literate and technically capable of working within a new digital service environment.
  • High level of attention to detail with the ability to manage multiple tasks without losing focus on planning ahead.
  • Excellent communication skills, both verbal and written, in English, plus other languages would be advantageous.
  • Travel industry knowledge is valuable as well as experience dealing with ambiguity within a global and multinational environment.
  • A talented team player with the ability to work virtually.
  • Efficient & organized - a problem solver, multitasker and good listener who stays calm under pressure.
  • You can quickly learn - about the job, about all the modern technology needed to do it and all about our incredible products & services.
  • A full manual driver's license is required for this role.


ABOUT THE JOB

  • Ensuring our workplaces are ‘a great place to work’ you’ll deliver office facility management tasks: liaising with landlords, utilities & suppliers for rental & maintenance issues.
  • Managing & ordering general office supplies including stationary, water and canteen supplies
  • Support our global Health & Safety teams at a country level with Business Continuity planning & Destination Crisis Management Planning.
  • Placement of orders for corporate supply: uniforms, branded materials and liaising with suppliers for local branded printing requirements.
  • Petty Cash & expense support to our central and local Finance teams: Float management, expense, fuel cards, cab cards & banking.
  • Employee support: assisting with the on-boarding and off-boarding process related to new employees. Office and systems access.
  • Device management: Manage our inventory of mobile devices, laptops and iPads.
  • Monitoring of mailboxes & phone voicemail. Handling supplier queries, welfare requests and sharing to correct team.
  • Working with our Operations teams support the planning of familiarization & educational product itineraries for our partners and suppliers, including product, purchasing departments.
  • Communicating with suppliers and liaising with operations in the region regarding post-holiday legal claims and the reclaim procedure with our suppliers and other relevant stakeholders.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.

#TUIDestinationJobs #TUIJobs #LetsTUIit

Company benefits

Travel credit – All benefits vary by location and job role, we'd be happy to chat to you about this in more detail
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Employee discounts
Flexible working week
Bank holiday swaps
Time off in-lieu
Religious celebration leave
Buy or sell annual leave
Health insurance
Gym membership
Open to part time work for some roles
Mental health platform access
Enhanced maternity leave
Shared parental leave
Pregnancy loss leave
Enhanced paternity leave
Compassionate leave
Cinema discounts
Travel insurance
Cycle to work scheme
In office catering
Annual pay rises
Annual bonus
Life assurance
Salary sacrifice
In office workout classes
Teambuilding days
Employee assistance programme
Charity donation scheme
Enhanced sick pay
Share options
Faith rooms
Volunteer days
Lunch and learns
Hackathons
L&D budget
Sabbaticals
Personal development days
Mental health days
Travel loan
Enhanced pension match/contribution

We asked employees of TUI Group what it's like to work there, and this is what they told us.

Location flexibility
88%
Employees are very happy with their working location freedom
Hours flexibility
80%
Employees are largely happy with the flexibility in the hours they work
Benefits
76%
Employees are largely happy with the benefits their company offers
Work-life balance
72%
Employees feel that they can switch off quite easily from work
Role modelling
76%
Employees feel that most people work flexibly
Autonomy
81%
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
70%
Employees feel that the diversity is good and there are continued efforts to improve it
Inclusion
75%
Employees feel that the culture supports equity and inclusivity well
Culture
80%
Employees enjoy the working environment
Mission
75%
Employees feel quite excited about the company mission
Salary
52%
Employees feel that their salary is fair and in line with the market average

Working at TUI Group

Company employees

60,000 globally

Gender diversity (male:female)

80:20

Currently Hiring Countries

Aruba

Australia

Austria

Belgium

Bulgaria

China

Costa Rica

Croatia

Curaçao

Cyprus

Dominican Republic

France

Germany

Greece

Ireland

Italy

Malaysia

Mexico

Netherlands

Portugal

Spain

Sweden

Switzerland

Thailand

Tunisia

Türkiye

United Kingdom

Office Locations

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024

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