Flight Market Research Manager

Job Description

We're looking for a Flight Market Research Manager to conduct comprehensive research and analysis that supports strategic decision-making across our flight portfolio, product, and ancillaries, helping us make informed choices regarding route development, pricing strategies, and purchasing opportunities.

ABOUT OUR OFFER

• Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
• A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

• You'll conduct in-depth research on global flight markets, industry trends, and passenger demographics to provide valuable market intelligence and trend analysis to stakeholders.
• You’ll monitor competitor activities across routes, analyzing fare structures, schedule changes, and promotional campaigns to maintain TUI's competitive positioning.
• Screen capacity developments from airlines across markets and provide to Analytics function within Core services.
• We'll count on you to screen and forecast capacity needs by monitoring airline schedule changes, new route announcements, and market developments to provide insights to our Analytics teams.
• Conducting competitor analysis will be essential as you evaluate offerings, pricing models, route networks, and market positioning to identify competitive advantages and areas for improvement.
• You'll provide data-driven recommendations for route development and optimisation, suggesting pricing strategies and identifying opportunities to enhance customer experience.
• You’ll develop and maintain comprehensive dashboards and reports tracking key performance indicators including route developments, airline flight plan analysis, capacity reports over all airports and markets.
• Collaborating with data analysts will help you interpret performance metrics and translate complex data into actionable business insights.
• Designing and implementing research methodologies will address specific business questions and support strategic decision-making across the organisation.

ABOUT YOU

• You have experience in market research, ideally within the airline or travel sector.
• Your quantitative and qualitative analysis abilities enable you to work with large datasets and derive meaningful insights.
• Proficiency in tools such as Excel, SPSS, Tableau, or equivalent analytics software supports your analytical work.
• Knowledge of the global aviation market and airline industry dynamics provides context for your research.
• Analytical thinking and problem-solving abilities help you tackle complex challenges effectively.
• Communication abilities with capacity to present complex data clearly ensure your insights are understood by stakeholders.
• Experience in designing and implementing research methodologies demonstrates your research expertise.
• You work effectively with key stakeholders including commercial teams, analytics functions, and product development teams.

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From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.