Flight Support Manager

Job Description

About Maersk Air Cargo

At A.P. Moller-Maersk we have a vision that’s larger than the ocean: To provide truly integrated logistics connecting and simplifying our customers’ supply chain through global end-to-end solutions. To succeed with our strategic ambitions, Maersk Air Cargo (MAC) plays a vital role in offering cargo transport by air for customers globally.

What We offer

To work at Maersk is to work with the world. You’ll learn from – and collaborate with – skilled professionals who literally move the world, every day. With a supportive environment to develop your skills, you’ll gain access to world-class learning programmes to accelerate your career goals. And you’ll find yourself welcome in our diverse and inclusive culture, where you are valued for who you are and rewarded for what you bring. For this and many other of our roles, we can offer the flexibility of hybrid working, alongside industry leading benefits such as pension and family health/dental insurances as standard.

What the role

Assist the Flight Operations department on route optimization, aircraft performance analysis and flight planning system administration in order to constantly improve efficiency of current flight operations.

In coordination with the Operations Manager, take part in special programs/projects such as fleet development / aircraft technology evaluation, feasibility studies; to identify, submit development and implementation projects of new processes and procedures, technologies and tools to enhance the efficiency of the department

What you’ll be doing

• SLOT Management: Oversee the scheduling and allocation of airport slots, ensuring compliance with regulatory requirements to maintain operational efficiency and minimize SLOT violations. Liaise with SLOT coordinators to resolve discrepancies and maintain access to critical airport timeframes.
• Landing & Overflight Permit Handling: Secure necessary permissions for flight operations, including landing rights and overflight clearances, ensuring timely approvals from relevant authorities in various jurisdictions. Coordinate closely with airspace regulators to prevent delays.
• Documentation for relevant authorities, such as CCAR129 and FAA129.
• Navigation Database Maintenance: Ensure that the navigation database is regularly updated and accurate within all operational systems to support safe and efficient flight planning.
• Route Study & Optimization: Perform detailed calculations and risk assessments for possible routes, optimizing flight paths for efficiency, cost-effectiveness, and reliability. Identify improvements to existing routes to enhance operational performance.
• Aerodrome Assessments & Briefing Materials: Prepare and maintain assessments of aerodromes, ensuring comprehensive briefing materials for flight crews on operational conditions, alternate airports, and risk factors.
• Authorized & Category Aerodrome Listing: Maintain the company’s aerodrome database, including authorized, category-specific, and alternate listings to support strategic flight planning.
• Coordination with Chief Pilots: Compile and refine briefing materials in collaboration with chief pilots to support informed decision-making.
• Navigation Material Preparation: Develop navigation-related materials for new destinations and ad-hoc flights, ensuring compliance with operational standards.
• Electronic Flight Bag (EFB) Support: Assist the EFB administrator with maintenance and testing of performance tools, ensuring seamless digital integration for flight operations.
• Continuous Optimization & Cost Efficiency: Proactively seek improvement opportunities regarding cost savings, operational performance, and risk mitigation strategies.
• Procedural Compliance & Knowledge Transfer: Ensure flight support procedures are documented, adhered to, and effectively communicated within the department. Maintain structured knowledge-sharing to enhance team efficiency.
• Key Performance Indicators (KPIs): Develop and maintain relevant KPIs to track financial and operational objectives, ensuring strategic alignment with company goals.
• Network Planning: coordinate, optimize and assess input from Commercial Partners.

To succeed in this role, we believe that you can offer

• An operational background as a Flight Support Officer, pilot, or other relevant training, or experience in Flight Operations Dispatch is advantageous
• Proactive and capable of working quickly and accurately without supervision, effectively responding to rapidly changing situations.
• Possesses strong attention to detail, analytical skills, and the ability to make effective decisions in high-pressure situations.
• Results-focused, cost-conscious, commercially aware, and adaptable to the demands of the business with a resilient approach.
• Comprehensive knowledge of aircraft performance and flight planning.
• Familiar with air traffic management, aircraft mass and balance, aviation regulations, and meteorology.
• Preferably experienced in working with airport slots.

If you are ready to take on this challenge and make a tangible difference, let's connect. We're excited to see what you’ll bring to the team!

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.