Digital Analyst

Job Description

As a Digital Analyst at TUI, you'll play a crucial role in transforming data into actionable insights that drive our customer data platforms and loyalty products forward, helping us deliver exceptional experiences to millions of travellers.

The closing date for applications will be Thursday 18th June.

Please note that in case of a high number of applications we might need to close the role earlier than the application closing date - so don't delay!

ABOUT OUR OFFER

• Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
• A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

• You'll be responsible for identifying, sourcing, and consolidating data from across the TUI Group into a unified database system, enabling comprehensive cross-functional analysis and insight
• You'll analyse platform usage and performance data to identify trends and patterns that inform product decisions and optimisation efforts for our customer data platforms.
• We'll rely on you to monitor and report on key performance indicators, ensuring stakeholders have clear visibility into platform performance and business impact.
• Your analysis of customer data will help identify valuable segments, behaviours, and trends that inform platform enhancements and personalization strategies.
• Supporting our A/B testing and experimentation efforts, you'll analyse results and provide recommendations that drive continuous improvement.
• Creating compelling data visualisations and reports, you'll effectively communicate complex insights to both technical and non-technical stakeholders across the organisation.
• Working collaboratively with product and technology teams, you'll help define performance requirements for new platform features and ensure proper implementation of tracking.

ABOUT YOU

• You have proven experience in digital analytics, business intelligence, or related roles, with a strong foundation in data analysis and reporting.
• Proficiency with analytics and visualisation tools such as Tableau, Power BI, or Google Analytics enables you to transform raw data into meaningful insights.
• Your knowledge of SQL or other data query languages allows you to extract and manipulate data effectively to answer business questions.
• Understanding customer data platforms and digital ecosystems comes naturally to you, along with awareness of data governance and privacy considerations.
• Strong analytical thinking and problem-solving abilities help you tackle complex challenges and identify opportunities for improvement.
• Your excellent communication skills enable you to present data insights clearly to diverse audiences, translating technical findings into business value.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.