TUI Group • Luton, United Kingdom

Commercial Sales Executive Aviation Planning

Employment type:  Full time


A little flex time

Job Description

As the Commercial Sales Executive you will be the main point of contact for TUI Airways and TUIfly Nordic Ad-hoc charter sales, using the spare fleet capacity to negotiate, secure and execute contracts to deliver financial contribution to the business while meeting the needs of the customers.

You will be directly involved with our seasonal external tour operators and external cruise companies, who purchase capacity from TUI UK & Ireland or TUI Airways, to deliver a smooth operation working from contract set up through to assisting in resolving any post flight issues.

You will also be a key contact for the Airline partners that TUI UK & Ireland purchase additional capacity from to meet seasonal capacity demands and you will be directly involved from contract set up and will maintain ongoing oversight during the season and assisting in resolving any challenges that may occur during or post operation.

As part of the Aviation Planning team, you will be a key source of essential information for a wide range of TUI colleagues and you will have the opportunity to work with different parts of the TUI UK & Ireland and TUI Airways organisations to develop and continually improve how we work collaboratively across the business.

We are happy to offer flexible working arrangements and the successful candidate will work a blend of office and home-working. The closing date for applications is the 19th April 2024.


  • Responsible for identifying opportunities for additional Ad-hoc charter flights, including managing initial charter enquiries, confirming fleet availability and route suitability, building quotations to issue to external charterers, through to obtaining internal approvals for the additional flying.
  • You’ll agree contract terms with the customer and work closely with TUI operational stakeholders holding regular internal meetings as you work through the implementation, to ensure all aspects of the flight are delivered for all parties. You will also ensure all contracts are executed and payments are received in a timely manner, whilst producing regular financial reports
  • Working with external Tour Operators and Cruise companies, on the planning and implementation of seasonal capacity they have purchased from TUI Airways or TUI UK & Ireland, to ensure all details are in place ahead of commencement of flight operations. You’ll hold regular key stakeholder meetings before the season and throughout, to best manage the delivery of the flying. You will also update and own the Charterers guide that is a key source of information for all our Charterers.
  • Assist in the implementation of additional seasonal capacity that TUI UK & Ireland purchase to support our tour operator requirements and you will be a key point of contact with those suppliers to ensure TUI have all the necessary systems set up and contractual and regulatory information in place and held correctly within systems,
  • Collate and maintain information from our seasonal charter Airline partners, which forms part of essential information that you will share widely across the TUI network of stores, contact centres and head office teams, to be used in our customer interactions and customer documentation. You will work with the TUI customer and operational teams to continually improve processes with our charter Airline partners.
  • Monitor operational and customer feedback on all flights both operated by TUI and operated for TUI that you will be responsible for, to ensure where issues arise, early intervention is taken to resolve working with our customers or suppliers.
  • Occasionally required to visit clients and to represent TUI at industry events, both domestically and overseas.


  • Airline / Tour Operator Sales Experience: Demonstrated experience in sales within the airline or tour operator industry, with a solid understanding of customer needs and market dynamics.
  • Confident and Self-Motivated: A proactive individual who thrives both independently and as part of a collaborative team. Confidence and self-motivation are essential for success in this role.
  • Negotiation and Communication Skills: Excellent negotiation abilities and effective communication skills. You’ll engage with stakeholders at all levels, including clients, partners, and internal teams.
  • Commercial Insight: A goal-oriented mindset with strong analytical skills. You’ll be responsible for making informed commercial decisions related to sales strategies and revenue growth.
  • Numeracy and IT Competence: Highly numerate, with a keen eye for detail. Proficiency in IT tools and systems is crucial for managing sales data and performance metrics.
  • Deadline-Driven: Accustomed to working under tight deadlines in a fast-paced environment. Your ability to prioritize tasks and meet targets will be vital.
  • Change Agent: A positive attitude even in challenging situations. You’ll drive change and contribute to continuous improvement within the team.


  • Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
  • Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
  • Discretionary Bonus Scheme
  • Private Medical Insurance, single cover with option to add dependants
  • Permanent Health Insurance
  • Excellent rates with foreign exchange
  • Pension scheme and life assurance

We want to be the best-loved holiday company not only for our customers, but for our colleagues too. That’s why we offer a variety of benefits that go above and beyond a competitive salary, so we can help you to live your best life happily at TUI. Click here to find out more.​

We love to see your uniqueness shine through and inspire the future of travel.​ If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA

If you require any further information regarding this opportunity, please email careers@tui.co.uk

We really value your interest in TUI and will be back in touch with you shortly after the application closing date.


Company benefits

Travel credit – All benefits vary by location and job role, we'd be happy to chat to you about this in more detail
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Employee discounts
Flexible working week
Bank holiday swaps
Time off in-lieu
Religious celebration leave
Buy or sell annual leave
Health insurance
Gym membership
Open to part time work for some roles
Mental health platform access
Enhanced maternity leave
Shared parental leave
Pregnancy loss leave
Enhanced paternity leave
Compassionate leave
Cinema discounts
Season ticket loan
Travel insurance
Cycle to work scheme
In office catering
Commuter loan
Annual pay rises
Annual bonus
Life assurance
Salary sacrifice
Matched pension contribution
In office workout classes
Teambuilding days
Employee assistance programme
Charity donation scheme
Enhanced sick pay
Share options
Faith rooms
Volunteer days
Lunch and learns
L&D budget
Personal development days
Mental health days
Employees are very happy with their working location freedom
Employees are largely happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that most people work flexibly
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Employees feel that the diversity is good and there are continued efforts to improve it
Employees feel that the culture supports equity and inclusivity well
Employees enjoy the working environment
Employees feel quite excited about the company mission
Employees feel that their salary is fair and in line with the market average

Working at TUI Group

Company employees

60,000 globally

Gender diversity (male:female)


Office locations

Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Mexico, The Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, USA

Hiring Countries

Dominican Republic
United Kingdom

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024

Other jobs you might like