Join Intercruises as a Business Development Specialist in Australia (Sydney, with fully remote flexibility). This full-time role focuses on product development and relationship management, driving the commercial growth of cruise experiences, managing supplier contracts, and building strategic partnerships.
Requirements
Proven experience in the travel industry, preferably with cruise experience
Experience in developing travel itineraries for day tours and multi-day programs
Strong negotiation skills and commercial mindset
Knowledge of digital tools like Salesforce
Excellent organization, time management, and communication skills
No specific degree requirement is stated in the posting
Skills & Responsibilities
Supplier negotiation: Negotiate competitive rates, booking terms, and attractive margins while maintaining long-term supplier partnerships.
Itinerary development: Create well-structured, engaging day tours and multi-day programs tailored to guest needs.
Proposal management: Prepare financial and content proposals and handle RFPs for cruise line clients.
Contracting: Manage the end-to-end supplier contracting process, ensuring compliance and accurate documentation.
Potential transition routes: People from travel agency, tour operations, or account management roles may bring strong supplier negotiation and itinerary planning skills, alongside meeting tourism industry requirements.
Job description
We're looking for a Business Development Specialist to join our Intercruises team in Australia, where you'll play a key role in developing our cruise business and creating unforgettable shore experiences for our guests.
This is a product development and relationship management role, not a sales position.
The role will be advertised until 26.11
ABOUT OUR OFFER
Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more. Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment. A career to shape: Access the Intercruises (TUI) Learning Hub to level-up and reach your ambitions. Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams Community: Get involved with incredible local charity and sustainability initiatives like the Intercruises (TUI) Care Foundation.
ABOUT THE JOB
You'll be responsible for the commercial development of the Australian cruise business for assigned clients and managing commercial relationships with suppliers
We need you to prepare financial and content proposals according to client specifications and deadlines, achieving competitive rates and attractive margins through negotiation
You'll communicate with cruise line clients concerning ongoing Requests for Proposal as well as Ad Hoc Quotation requests, and acquire new cruise business by participating in RFPs
Source and identify new tour products and experiences to enhance the Intercruises portfolio and aligned with brand and guest expectations
Building and maintaining strong, collaborative relationships with tour operators and suppliers will be key to your success
You'll manage the end-to-end supplier contracting process and rate negotiations, ensuring all agreements, compliance documents, and requirements are completed accurately and on time
Conduct site inspections and participate in familiarisation trips when required
ABOUT YOU
Proven experience in the travel industry, preferably with cruise experience, along with a comprehensive understanding of the competitive landscape and tourism trends in Australia
You have proven experience in developing travel itineraries for both day tours and multi-day programs, creating well-structured and engaging experiences tailored to different guest needs.
You have strong negotiation skills and a commercial mindset, with the confidence to negotiate rates, booking terms and conditions while maintaining long-term supplier partnerships.
Your track record shows successful deal closures and building strategic partnerships, and you're curious and proactive in sourcing new products and experiences
You're a collaborative team player with a flexible, can-do attitude and excellent communication skills
Great organisation and time management skills mean you can work independently, and you've got solid knowledge of digital tools like Salesforce
Your passion for travel, destinations, and delivering exceptional guest experiences shines through in everything you do
From a workplace to a place to belong. At Intercruises we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.
We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
