ABOUT US
tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With more than 1,400 employees across 28 countries, we offer an impressive range of solutions – from inspiration and innovation to category management and delivery.
Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas.
Most importantly, we're a place where you can achieve great things, and be recognized as the best.
WHAT MATTERS THE MOST
Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.
tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com.
WHY WE THINK YOU WILL LOVE THIS ROLE
The Director, Technical Program Management will sit within our Corporate Technology team.
As a Director, Technical Program Management, you will manage strategic technology initiatives across Corporate Technology, partnering with business stakeholders, Corporate Technology leaders, project managers, and delivery teams to turn ideas into measurable outcomes. You'll drive complex, cross-functional programs from planning through implementation while establishing the standards, tools, and governance that enable consistent delivery across teams.
The programs you will lead span [ERP and finance systems], [HR and workplace platforms], [cloud and infrastructure modernization], [data and analytics], and [cybersecurity]. You will need enough technical depth to challenge architecture and integration decisions, pressure-test estimates and sequencing, and hold engineering and vendor teams to a credible plan. You will not be writing code, but you will be expected to understand the systems, the integration surface, and the trade-offs well enough to make the call.
Leading a team of four Project Managers and Resource Analysts, and accountable for a portfolio of approximately10-20 concurrent programs representing roughly 30M in annual technology spend, this role combines hands-on project and program execution with leadership visibility, giving you the opportunity to influence key decisions, guide project teams, improve delivery practices, and provide stakeholders and Corporate Technology leadership with a clear view of project health, risks, dependencies, and progress. If you thrive on solving complex problems, driving accountability, and bringing structure and clarity to large-scale technology initiatives, you'll make a significant impact in this role.
WHAT SUCCESS LOOKS LIKE IN YEAR ONE
In your first 90 days, you will have assessed the current portfolio, delivery practices, and reporting, and delivered a prioritized plan for where governance and execution need to improve.
By six months, a single trusted view of portfolio health is live and in use in executive forums — status, risk, dependency, and budget reporting that Corporate Technology leadership actually makes decisions from.
By twelve months, on-time and on-budget delivery has measurably improved across the portfolio, the Project Manager team is stronger and more capable, and program standards are consistently followed rather than nominally adopted.
WHAT YOU WILL BRING TO THE ORGANIZATION
Technical Program & Project Delivery
Coordinate end-to-end delivery of complex Corporate Technology programs and projects from initiation through implementation, stabilization, and benefits realization.
Partner with Corporate Technology leadership on demand intake, portfolio prioritization, and roadmap sequencing, balancing business priorities against delivery capacity and funding.
Develop and maintain integrated project and program plans across multiple workstreams, ensuring alignment of scope, schedule, budget, resources, dependencies, and business objectives.
Own program and project budgets — developing estimates, tracking forecast versus actual spend, managing capital and operating costs, and partnering with Finance on variance reporting and funding decisions.
Partner with business stakeholders, architects, engineers, cybersecurity teams, infrastructure teams, and vendors to define requirements, evaluate solutions, and execute delivery strategies.
Drive execution through all phases of the project lifecycle, including planning, design, development, testing, deployment, cutover, and transition to support.
Coordinate and manage cross-functional technology teams to ensure timely resolution of risks, issues, dependencies, and resource constraints.
Facilitate key project decision-making sessions and proactively escalate critical issues to leadership when appropriate.
Ensure adherence to Corporate Technology standards, architecture principles, cybersecurity requirements, operational readiness processes, and governance controls.
Manage third-party vendors and system integrators to ensure delivery commitments, timelines, quality expectations, and contractual obligations are met.
Support vendor selection, statement-of-work development, and change-order review in partnership with Procurement and Legal, and manage vendor spend against approved budgets.
Support change management, deployment planning, user adoption, and realization of expected business outcomes.
Provide clear and transparent communication to stakeholders regarding project status, key decisions, risks, milestones, and delivery performance.
Program Standards & Enablement
Resource Planning, Team Leadership & Development
SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE
And we need you to have…
Starting salary between $175,000-$210,000
TOTAL REWARDS
Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work-life balance. While individual program components may differ by country, some things remain constant:
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EQUAL OPPORTUNITY EMPLOYER
We are an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
RECRUITING AGENCIES
tms does not accept agency resumes submitted by third-party vendors unless a valid agreement has been signed and the tms Talent Acquisition Team has granted authorization for submissions for a specified position. Please do not submit or forward resumes to our site, tms employees, or any other company location. tms is not responsible for any fees related to unsolicited resumes.
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