Account Manager

Job Description

if you are interested in this role please reach out to harley.marjoram@tmsw.com

ABOUT US

tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With 1,200+ employees across 26 countries, we offer an impressive range of solutions – from inspiration and innovation to category management and delivery.

Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas.

Most importantly, we're a place where you can achieve great things, and be recognized as the best.

WHAT MATTERS THE MOST

Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.

tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com.

WHY WE THINK YOU WILL LOVE THIS ROLE

We are McDonald’s UK
& ROI Digital & Games agency, delivering experiences for nearly 4
million customers every day.

Our remit is incredibly
varied, and is focussed on the Digital & Games output with the UK & ROI
marketing client. We are an extension of their Marketing Team and work in an
integrated fashion with our partner agencies to lead all Digital & Games
activities (e.g. Monopoly at McDonald’s and Digital Sales promos on the
McDonald’s App).

Monopoly at McDonald’s is
by far the largest and most integrated campaign that we deliver for McDonald’s
every year (having just had is 16th year in the UK and 6th year in the Republic
of Ireland). It’s also the biggest campaign that the McDonald’s Marketing team
deliver within their calendar! We take great pride in delivering sales beating
Monopoly campaigns year on year. At TMS, we are the lead agency and define the
campaign strategy and creative concept from the start taking on the campaign
briefing to agencies and delivering the game mechanics, packaging, lead
creative and management of the campaign from start to finish.

This role is responsible
for supporting the team in delivering the execution of the Monopoly
campaign.  This includes design
development, mechanic delivery, partner and prize pool day to day management,
legal processes (from facilitating approvals on creative work, to helping
develop and review promotional Terms & Conditions), developing all the
promotional packaging as well as supporting the operations team in the delivery
of the campaign to market.

Outside of Monopoly, there’s the opportunity to sink your teeth into other
projects, working from concept development through implementation to post
activity evaluation on digital sales promotions where required in the UK &
ROI markets.

Finally, we guarantee
that you will leave changed. Because we help our people achieve their goals.

So come here to
experience. To experiment. To make mistakes. To challenge your own limits.

WHAT YOU WILL BRING TO THE AGENCY

Client & Team Partnership

·      
Display a passion for Monopoly and a willingness to deliver another
award-winning, record breaking promotion as part of a wider team

·      
Support the day to day delivery of Digital and Games projects with the
client lead

·      
Work closely & collaboratively within the Monopoly Team as well as build
relationships with colleagues throughout the Agency and in different
departments (Operations, Partnerships, Creative & Digital)

Account Management

·      
Demonstrate a collaborative approach – working effectively across different
departments

·      
Demonstrate a strong ability to multitask, juggling priorities and managing
time effectively

·      
Proactively & independently support your line manager and wider team  

·      
Collaborate with Senior Account Manager, Account Director and Senior
Partnerships Manager to manage prize partners day to day requirements from
start to finish

·      
Collaborate with the Operations team to deliver all aspects of the
Monopoly campaign with your wider team

·      
Proactively provide timely project status information and contact reports
for line manager and the wider team

·      
Demonstrate an appetite to broaden experience outside of the assigned
day-to-day working with peers to deliver competitor reports and other areas of
activity / management

·      
Excellent attention to detail always

People Management

·      
Ensure upwards management to your Account Manager and Senior Account
Manager as well as the wider team making sure all necessary colleagues are kept
regularly informed where relevant and any key decisions are made as a team

The all-important numbers
bit

·      
Show the skills for understanding and assisting your Senior Account
Manager in their day-to-day management of projects costs, estimates and budget
tracking

·      
Assisting the team to raise the required PO’s and Invoices to keep on
track with the agreed Project Billing Schedules

SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE

·      
Agency experience at Account Manager level would be advantageous, but most
important is your enthusiasm for marketing and willingness to get involved with
all project areas

·      
Experience of working with a creative department and knowledge of the creative
design & artwork process

·      
Strong IT skills (MS Outlook, Word, PowerPoint, Excel)

And we’d love you to

·      
Have excellent organisational skills and attention to detail

·      
Have excellent writing skills

·      
A desire to learn great presentation skills (writing and delivering)

·      
Be able to express thinking / ideas with clarity, confidence and logical
reasoning

·      
Possess strong financial foresight

·      
Be fantastic at project and resource management

·      
Appreciate great creative work

·      
Work well under pressure

·      
Have an understanding of the Informal Eating Out sector, FMCG and retail
sectors

Any of the following would
be a plus

·      
Experience of delivering promotional campaigns with prize partners

·      
Marketing qualifications (e.g. ISP, IDM, CIM, IPM) desirable

·      
Educated to degree level (or equivalent)