Risk and Resilience Manager

Job Description

We have an incredible opportunity as a Risk & Resilience Manager to support Booker identify, assess and manage material risks, protect critical business services and operations, and strengthen the organisation’s ability to respond to and recover from disruption. This is a brand new role which will support the delivery, embedding and continuous improvement of risk management and business resilience capabilities, with a particular focus on critical outcomes, business continuity and operational resilience.

Working closely with senior Booker stakeholders you would ensure material risks are identified, understood and managed effectively. This is a hands-on role, combining strong business partnering with practical delivery to support governance and regulatory expectations, while helping the business operate confidently within risk appetite and deliver against strategic and commercial objectives.

• Act as a trusted risk and resilience business partner to a portfolio of Booker stakeholders
• Maintain, review and challenge risk registers, ensuring risks, controls, impacts and mitigation actions are clearly articulated and actively managed
• Facilitate risk discussions, workshops and deep dives to support practical, risk-informed decision-making
• Produce high-quality risk reporting, dashboards and papers for governance forums, senior management and audit.
• Support the delivery and ongoing maturity of Booker’s business resilience programme, including identification of critical outcomes and services.
• Support the development, maintenance and testing of business continuity, crisis management and incident response arrangements
• Design and facilitate scenario testing and resilience exercises, tracking lessons learned and remediation actions.
• Support the design and delivery of the Booker Critical Outcomes programme (TRADE, BUY, MOVE, PAY).
• Work with stakeholders to define critical outcomes, important business services, priority processes, dependencies and impact tolerances
• Support governance, roadmap development and executive reporting for risk and resilience programmes
• Build strong stakeholder relationships and help embed a pragmatic, positive risk and resilience culture
• Provide risk and resilience input into change initiatives, including business impact assessments and go-live readiness.
• Identify opportunities to improve risk and resilience frameworks, processes, reporting and tooling
• Track actions arising from risk reviews, incidents, exercises and assurance activity to support timely remediation and continuous improvement
• Stay informed on UK regulatory expectations and industry developments.

Technical / Professional (Essential)

• Experience in risk management, operational resilience, business resilience, business continuity or a related governance/assurance role
• Strong understanding of enterprise risk frameworks and their practical application in a commercial environment.
• Experience supporting resilience programs, business continuity planning and scenario testing or exercise.
• Ability to produce clear, high-quality risk reporting, dashboards and papers for governance forums and senior stakeholders.
• Knowledge of UK regulatory and governance expectations relating to risk, resilience and business continuity

Technical / Professional (Desirable)

• Ability to facilitate workshops and engage stakeholders at different levels
• Strong analytical skills with the ability to translate complexity into practical actions
• Experience influencing and challenging constructively without direct authority
• Experience supporting change initiatives, impact assessments or go-live readiness
• Experience in retail, logistics, supply chain, distribution or other operational environments
• Familiarity with critical outcomes / important business services concepts
• Relevant qualification or certification in risk, business continuity or resilience

Behavioural & Leadership

• Strong stakeholder engagement and influencing skills, including at senior level.
• Excellent written and verbal communication skills, with the ability to simplify complex issues for different audiences.
• Pragmatic, outcome-focused approach balancing risk and commerciality.
• Confident and constructive in providing challenge and support.
• Well organised, with the ability to manage competing priorities and deliver at pace
• Resilient, curious and committed to continuous improvement.

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit www.bookergroupjobs.co.uk