Lead Maintenance Manager

Job Description

At Tesco, everything we do is about serving our customers, communities, and colleagues a little better every day. Our Maintenance teams play a vital role in keeping our stores safe, legal, and fully operational � so customers can shop with confidence and colleagues can work in a great environment.

We�re now looking for a Lead Maintenance Manager to take ownership of Maintenance delivery across the South East region, supporting around 450 stores and ensuring exceptional service, strong operational standards, and a safe, functioning estate.

The Hiring Manager for this role is Jorge McCallum.

As a Lead Maintenance Manager, you�ll be accountable for the endtoend delivery of Maintenance across the South East region. You�ll lead a team of up to 10 Maintenance Managers and around 150 multiskilled technicians, setting the tone for safety, service, and performance every day.

You will:

Lead Maintenance Delivery

• Oversee Maintenance operations across c.450 stores, ensuring a safe, legal, and fully functioning estate for customers and colleagues.

• Drive safety initiatives and campaigns that improve compliance and reduce risk.

• Deliver critical asset availability through daily operational reviews, diagnosing issues and recommending solutions using your technical expertise.

Lead, Develop & Inspire Your Team

• Lead, engage, and develop a diverse team of Maintenance Managers and technicians across the South East.

• Raise performance standards through regular 121s, coaching, and development conversations.

• Take responsibility for your own development and support the growth of your team.

Deliver Operational & Financial Excellence

• Review team workload and capacity to ensure efficiency, prioritisation, and business continuity.

• Deliver strong financial control across fleet, headcount, overtime, parts, general repairs, capital, and budgets.

• Provide clarity on forecast and budget changes, using excellent judgement and analysis.

Drive Change & Continuous Improvement

• Support the creation and delivery of programmes and projects that improve Maintenance performance.

• Deliver plans from 3 months to one year, with measurable impact at 6 months.

• Own KPI delivery and support improvement where targets are not met.

Build Strong Relationships

• Communicate effectively with internal and external stakeholders, building trusted relationships across the South East region.

• Manage expectations and escalations from Store Directors and attend Regional Director meetings.

• Take accountability for Maintenance delivery across the South East, ensuring consistent standards and service.

• Ensure compliance with all audit requirements.

#LI-AG2

• Experience leading remote Technical or Maintenance Management teams.

• Strong background in Retail, Facilities, or Manufacturing Maintenance management.

• Proven people leadership and development skills.

• Experience leading and implementing change programmes.

• Technical or Maintenance Engineering appreciation/experience.

• A passion for delivering safe, legal, and operationally excellent environments.

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we�re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone�s welcome. That�s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application,�click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.