Demand Planner, Direct Markets - Tangle Teezer

Tangle Teezer is a global brand on a simple mission: to give everyone healthier-looking hair with less breakage since 2007. Our gentle brushes are tools for every hair type—from straight to coily—and every routine, helping you go from detangling and blow-drying to styling. Our products are your daily dose of confidence, ready to take on whatever tangles life throws your way.

Tangle Teezer is a proud brand within BIC World, a community of iconic and inventive brands that have created simple, joyful products for over 75 years. As part of BIC World, we're dedicated to reimagining everyday essentials in new, sustainable, and responsible ways. Our culture thrives on a "roll up your sleeves" mindset, empowering self-starters and innovators to take ownership of their careers and make a meaningful, global impact.

Who are we?

Helping you have healthy hair has been our mane goal since 2007. No matter your hair type – straight, curly, fine, fragile, or coily – our range of gentle brushes will leave you with healthier-looking hair and less breakage. With tools for every stroke of your routine, from massaging to detangling and blow-drying to styling, they’re your daily dose of confidence. So, you can take on whatever tangles life throws your way.

The role

As the Demand Planner you will be responsible for ensuring accurate forecasts are created and maintained for either Tangle Teezer’s Direct markets using historical trends, sell through data and sales plans. Collaborating with stakeholders across Sales, Marketing and Operations, you will be the owner of the forecast and ensuring high levels of forecast accuracy, optimised stock and highlighting risks/opportunities vs the financial budget.

In this role you’ll get to:

• Be responsible for creating accurate rolling 18-month demand forecasts using customers’ inventory and sell through data, historical trends and best practice planning methodology
• Work closely with internal commercial and /or Distributor partner planning teams
• Use statistical data and modelling to generate forecasts where robust forecasts aren’t available
• Collaborate with the Production & Purchasing Planner to ensure the agreed demand plan is achievable - production capabilities /capacity - and working with the Customer Experience team to ensure we fulfil customer needs
• Highlight any risks/opportunities vs the financial plan in the monthly Sales & Operations Planning process
• Input into the product lifecycle management process and review ABC classifications

What we are looking for in you:

• We’re looking for two high-potential people keen to grow with Tangle Teezer – able to problem solve in novel situations and actively learn from and grow with experience.
• 2 years+ experience in Demand Planning, Supply Planning or Operations
• Excellent analytical and numerical skills with natural high attention to detail
• Proficient Excel user with aptitude to develop skills further
• Strong communication skills, ability to work effectively with a wide range of stakeholders
• Proactive, can-do attitude and desire to improve processes and outputs

Nice to have:

• Experience with Dynamics NAV, AGR or other MRP desirable
• Experience working with Amazon advantageous for Direct role

We know that imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply even if you don’t tick everything on the list — we’d love to hear from you!

What it means to be part of Tangle Teezer:

At Tangle Teezer, being part of our PAC means being Proud, Authentic, and Championing each other every day.

• Proud: We are passionately proud to do things differently, so we perform brilliantly-just like our hair tools.
• Authentic: We welcome everyone as they are, we bring our true selves to work and show up as who we want to be.
• Champion: We are champions of one another, our brand, and our environment.

Join us and embrace these values to help create, innovate, and deliver products that people love—together. To see more about our culture and what makes us unique, click here.

The good Stuff:

For all your hard work and dedication, we have fantastic rewards for you –

• 🕒 Flexible working hours with core hours from 10am to 4pm
• 🏢 Working 2 days in the office and 3 days from home
• 🎯 Performance-related bonus of 10% based on annual salary
• 💸 Salary starting from £40k
• 🌴 27 days holiday, with the option to buy holiday days
• ❤️ 2 volunteering days per year
• 🌍 10 days working from any location of your choice
• 🎉 Flexible bank holidays—choose the standard bank holidays or swap them for dates that are more meaningful to you
• 💆‍♂️ Free in-office massages
• 👶 Enhanced family policies
• 🌸 Supportive Period & Menopause Policies
• 💼 Enhanced pension scheme
• 🛡️ Life assurance at 4x your salary
• 🏥 Private medical insurance
• 💊 Medical cash plan for everyday healthcare needs
• 🚴‍♀️ Cycle to Work Scheme
• 🎉 Meeting-free Fridays with an early 4:00 pm finish to kickstart your weekend!
• 🐾 Pet friendly office. Bring your furry friend to work with you!

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.