Senior User Experience Design Specialist

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

About SAP Concur

As the world’s leading provider of integrated travel, expense, and invoice management solutions, SAP Concur is driven by a relentless pursuit to simplify and automate these everyday processes. At the heart of this is our commitment to the User Experience and we see the impact research, design and data has on improving experiences every day.

As our commitment to UX grows we are looking for a Senior UX Designer that will lead and work primarily on mobile platforms in partnership with all of our extended global product teams to develop simple and intuitive user experiences for our customers and millions of users around the world. You will use your depth in UX design, interaction design, and systems thinking to produce holistic end-to-end experiences, and have a passion for strategy that focuses on user needs.

What you´ll do

• You will proactively plan and deliver on the mobile product roadmap partnering with matrixed, geographically distributed teams through all stages of the software development lifecycle, including research, product management, and engineering.
• You will influence product roadmaps and designers, advocating for ways to improve our existing products, ensuring quality experiences
• You will utilize your skills in design thinking, user research, and user-centered design to create low-to-high fidelity mobile designs and prototypes.
• You will work closely with SAP Concur’s Design Systems and Accessibility teams to ensure consistent and accessible design solutions that adhere to or expand on our current design system framework
• You will work with mobile product and engineering teams to understand the intricacies and configurations of our systems, and balance between ideal user experiences and system constraints
• You will work to gain knowledge of all Concur Travel and Expense product areas to ensure thoughtful and intentional end-to-end user experiences that may extend beyond your specific product area
• Through your practice, you will promote and support a culture of product and data driven design. You will advocate for ways to ensure a consistent experience across our products
• You will maintain an understanding of design/user experience trends and practices to help anticipate next-level needs for the team, how we work and our products

What you bring

• Portfolio is required for consideration
• Minimum of 7 years of experience in User Experience Design
• Bachelor or Master's degree in Human Computer Interaction, Industrial Design, Psychology, Computer Science, or other equivalent experience
• Experience designing and prototyping in Figma
• Demonstrated ability designing complex experiences
• Strong in interaction design, identifying user stories, creating user flows and low-to-high fidelity designs
• Self-motivated and able to work independently and as part of a team
• Experience building products for native iOS and Android platforms

Nice to have:

• Familiarity with prototyping and evaluating AI interactions (prompting, conversation design, human-in-the-loop patterns), and applying responsible AI principles (privacy, bias, explainability) to UX decisions
• Experience designing AI-powered features and workflows, including comfort collaborating with data science/ML partners
• Experience in a fast-paced software development environment with an ability to execute against aggressive timelines
• Excellent communication skills. Team player who seeks solutions to problems and can quickly translate ambiguity to clarity and action
• Familiarity with accessibility guidelines and ability to adhere to them in your deliverables
• Demonstrated ability to drive designs that achieve business results
• Experience mentoring, leading, and recruiting UX designers
• Proficiency working with designers and product teams across the globe

#LI-SM11

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 451075 | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid