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SAP

O2I Credit Assurance Specialist (limited full-time)

Location:  Prague 5 - Metronom, Czechia
Location flexibility:  3 office days / week
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Job Description

Company Description

Job Description

What you'll build

Position title: O2I Credit Assurance Specialist (limited full-time)
Location: Prague, CZ
Duration: 12 months + possible prolongation (limited position)
Time schedule: 40 hours/week

You'll autonomously manage the full billing cycle across all lines of business, ensuring alignment with negotiated terms and conditions and proactively resolving billing discrepancies and invoicing errors. Administering SAP contracts end-to-end — reviewing sales opportunities and ensuring accuracy and completeness of contracts and quotes — is central to the role. You'll lead month-end closing activities and execute SOX controls as part of revenue assurance, recommend and implement process improvements to increase efficiency and accuracy, and conduct root cause analysis and deliver solution definitions for any deficiency or gap including business requirements and E2E process documentation. Diligently monitoring all order management subprocesses from fulfilment to off-boarding and decommissioning is part of your accountability.

  • Review and process credit creation requests, ensuring that all required information and supporting documentation are complete and accurate.
  • Analyze contracts and related documentation to understand the underlying business requirements and establish the appropriate setup for credit creation.
  • Validate master data, financial and contractual information to ensure accuracy and compliance with established processes and requirements.
  • Review required approvals and coordinate with relevant stakeholders to obtain missing approvals and ensure requests can be processed in line with the applicable approval framework.
  • Coordinate closely with cross-functional teams, including Revenue Recognition, Sales, Cash Collections and IT, to tackle issues, clarify requirements and ensure timely completion of credit requests.
  • Identify and investigate discrepancies or missing information, proactively following up with the relevant stakeholders to address them.
  • Ensure that credit creation activities are performed accurately, skilfully and within agreed timelines, balancing quality and swiftness of execution.
  • Support the Center of Expertise by sharing knowledge, best practices and process insights across the team.

What you bring

You have solid, hands-on experience in order management and billing, with proven ability to autonomously manage end-to-end billing cycles, administer complex SAP contracts, and lead compliance, dispute resolution, and revenue assurance activities. Solid expertise in billing cycle management, order booking, month-end closing, ERP systems, SOX controls, and process improvement is required. You operate autonomously, manage multiple order management subprocesses concurrently, and are trusted to perform root cause analysis and deliver solutions for process deficiencies, errors, and gaps.

  • 3+ years of relevant experience in O2I, Order Management, Credit Management, Accounts Receivable, Finance Operations or a Shared Service Center environment.
  • Previous experience working with end-to-end O2I processes is strongly preferred.
  • Advanced English skills, with the ability to communicate effectively in written and spoken English and participate confidently in calls with international stakeholders.
  • Bachelor's degree in Finance, Accounting, Business Administration or a related field preferred.
  • High attention to detail and a strong focus on data accuracy and quality.
  • Top-notch stakeholder management and communication skills, with the ability to work successfully across different teams and functions.
  • Experience reviewing contracts, validating data, managing approvals or processing financial requests is a plus.

Where you belong

Global Finance Success (GFS) is part of Global Finance Infrastructure and is responsible for enabling proficiency, effective and high-quality Finance processes through global end-to-end process standards, operational excellence and continuous improvement.

Within GFS, the O2I Credit Assurance supports the end-to-end credit creation process, ensuring that requests are accurately reviewed, properly approved and processed in accordance with established policies, controls and business requirements.

The team connects different Finance and business functions. These are Revenue Recognition, Sales, Cash Collections, and IT. They ensure that credit requests are processed correctly. They also make sure this is done on time.

Qualifications

  • Solid organizational and prioritization skills, with the ability to manage multiple requests and deliver results within established timelines.
  • Well-developed analytical and problem-solving skills, with the ability to understand and validate information from different sources.
  • Forward-thinking and collaborative mindset, with a willingness to follow up, ask questions and drive requests to completion.
  • Customer-oriented mindset, with a focus on providing timely and high-quality service to internal stakeholders.

Additional Information

#SAPFinanceCZCareers

Equal Employment Opportunity (EEO) Statement

Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone, regardless of background, feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or complete your application, please send an email with your request to the Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy and childbirth), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.

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Company benefits

25 (UK) 30 (Germany) 21 (India) days annual leave + bank holidays
Accrued annual leave – 1 day/year up to 30 days (UK)
Open to job sharing
Sabbaticals
Adoption leave – Up to 52 weeks (UK)
Open to part time work for some roles
Returnship
Equity packages
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Private GP service
Mental health platform access
Life assurance
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Travel insurance
Cycle to work scheme
On-site gym
Bike parking
Enhanced sick pay
Emergency leave
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Company car
Open to part-time employees
Work from anywhere scheme
Childcare credits
Fertility treatment leave
Pregnancy loss leave
Carer’s leave
Nursery salary sacrifice scheme
Family health insurance
Women’s health leave
Annual bonus
401K
Referral bonus
Joining bonus
Employee discounts
Loyalty programme
Non-contributory pension
Personal development days
Personal development budgets
L&D budget
Language lessons
Learning license
Study support
Studying sabbaticals
Lunch and learns
In house training
Hackathons
Professional subscriptions
Further education support

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