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Working at Rolls-Royce

    Hiring in

    • Asia
    • Europe
    • Canada
    • United States

    Office locations

    Join Rolls-Royce as an Accounts Receivable - Billing Team Lead in Krakow, Poland. This is a full-time, 3-year fixed-term contract featuring a hybrid work model (2 days in the office, 3 days remote). You will lead a team of billing specialists, manage day-to-day operations, drive performance against KPIs, and ensure compliance with controls.

    Requirements

    • Bachelor’s degree in finance & accounting.
    • 10+ years of experience in a GBS or BPO setting.
    • Expert knowledge of end-to-end order to invoice process and related accounting (IFRS15).
    • Experience with SAP S/4HANA ERP system is a must.
    • Lean Six Sigma Green Belt or equivalent training is desirable.

    Skills & Responsibilities

    • SAP S/4HANA & IFRS15: Manage end-to-end order to invoice processes and ensure accurate accounting in line with company standards.
    • Team Management & KPIs: Coordinate day-to-day operations, distribute workloads, and mentor team members to meet or exceed SLAs and KPIs.
    • Process Optimization: Drive continuous improvement, support process re-design, and maintain documentation on projects.
    • Risk & Compliance: Maintain controls and procedures of the AR Billing process and ensure adherence to the Risk Control Matrix (RCM).
    • Potential transition routes: People from billing supervisor or finance team lead roles may bring operations management and stakeholder engagement skills, alongside meeting the required GBS experience and ERP system proficiency.

    Job description

    Job Description

    Accounts Receivable - Billing Team Lead

    3 Year FTC

    Poland/Krakow

    The right time to join Rolls-Royce in Krakow.

    Our Global Capability Centre is growing rapidly, creating opportunities to join a high-performing environment supporting some of our most important global markets.

    Offered on a three-year fixed-term contract, these roles provide the opportunity to make a lasting impact, and to develop the skills, connections and knowledge that will shape the rest of your career – wherever that may take you

    The AR Billing Team Lead provides leadership to a team of Senior AR Billing Specialists and AR Billing Specialists and is accountable to deliver results in line with company profit targets.

    They manage day-to-day operations, distribute workloads, and are accountable for meeting (and strive to exceed) the team SLAs and KPIs. They are responsible for ensuring that the billing team members are engaged, supported, and developed.

    The AR Billing Team Lead plays an active role in developing their teams’ skills, conducting performance reviews, and identifying opportunities for process improvements. They act as the key escalation point for operational issues and work closely with the AR Billing Tower Lead, commercial and contract teams and operations managers to ensure customer needs are identified and met.

    What you will be doing:

    • Operational Delivery - Coordinates and supervises day-to-day prioritising of tasks, balancing workload across the team. Recognizes unusual transactions, trends, or variations and communicate findings and recommendations to management and stakeholders in a timely and effective fashion
    • Performance Management and CI - Drives team and process performance through data driven insights. Coordinates, develops and maintains documentation on projects and team assignments. Support Projects including Process re-designing / Process Standardization / Process Optimization
    • Stakeholder Management - Provide clear, concise, and regular updates to all identified stakeholders, both internal and external, and leadership. Drives operational governance.

    - Risk, Compliance & Controls - Maintain controls and procedures of AR Billing process. Ensures that controls are operated as design. Strong Governance around all controls as per RCM’s (Risk Control Matrix).

    - Timely and accurate closure of Audits findings and implement controls (if failure) immediately

    • Team Management: - Mentor and provide Guidance to peers and other team members. Provide timely and adequate feedback to team members about their performance. Knowledge Sharing: Share learnings and insights across departments
    Apply now
    Rolls-Royce

    Accounts Receivable - Billing Team Lead

    Krakow
    Hybrid
    Annual bonus included

    Preferred requirements:

    • Bachelor’s degree in finance & accounting.

    • 10+ years’ experience in a GBS or BPO setting.

    • Expert knowledge of end-to-end order to invoice process and related accounting (IFRS15)

    • Experience in resource planning, scheduling, and workflow management..

    • Experience managing an AP team and driving performance against KPIs.

    • Proven ability to coach, develop, and motivate people.

    • Stakeholder management experience at operational level.

    • Experience with ERP system: SAP S/4HANA is a must.

    • Lean Six Sigma Green Belt or any other equivalent training - desirable but not essential.

    Why Rolls-Royce?

    At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.

    By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

    Regional Benefits:

    • Private healthcare and group life insurance.
    • Annual bonus.
    • myBenefit platform/subsidy for Multisport card.
    • Internet and electricity allowance for remote work.
    • Increased funding for the Employee Capital Plans (PPK) program; Rolls Royce Sp. z o.o. contributes 3% to this program.
    • Additional vacation days based on length of service with the employer.
    • Hybrid work model (2 days in the office / 3 days from home).
    • Work in a modern office located in the Krakow centre – the Unity Tower (ul. Lubomirskiego 20).

    The Kraków Rolls Royce Global Capability Centre represents an exciting new chapter in the growth of Rolls Royce Group Business Services. Designed to support global operations and employee services, the Centre is a key hub for enabling operational efficiency and strengthening global business processes. It delivers exceptional services across finance, procurement, HR, Data Analytics and Service Management.

    Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.
    Rolls Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

    Please note that all applicants will be subject to Poland right-to- work check as part of the recruitment process.

    You will also be required to complete an online AON assessment, this will be sent to your inbox (please check your spam folder) and must be completed within 4 days of receipt, without this your application cannot be progressed.

    Job Category

    Customer Account Management

    Posting Date

    28 Oct 2026; 00:10

    Posting End Date

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