Data Analyst Manager

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Data Analyst and AI Automation Manager, highly experienced individual contributor who excels at transforming data into strategic impact with the ability to independently drive complex analytical and automation initiatives. Partner with teams across the company to deliver insights, build scalable data solutions, and lead end-to-end projects that shape business decisions. Passionate about analytics, automation and AI to elevate operational excellence.


Roles and Responsibilities:

• Partner with Customer Success, Sales, Marketing, and GTM/Ops to deliver data-driven insights that support strategic and operational goals.
• Conduct deep-dive analyses using SQL to identify trends, optimize KPIs, and uncover opportunities for business improvement.
• Build and deploy AI agents and automation workflows (OpenAI GPT, n8n) to convert unstructured data into actionable insights and streamline processes.
• Design, develop, and maintain operational dashboards in Tableau for real-time decision support across teams.
• Define and monitor KPIs across the customer lifecycle—including churn, acquisition, and engagement—leveraging advanced analytics and AI tools.
• Lead projects end-to-end, collaborating effectively with stakeholders and proactively initiating new analytical and automation initiatives.

Skills and Competencies:

• 10+ years of experience in data analytics and business intelligence.
• Advanced SQL skills and hands-on experience with ETL/ELT workflows.
• Strong experience with BI tools (Tableau).
• Experience building automation workflows or AI-powered solutions (e.g., GPT, n8n).
• Ability to independently manage projects, stakeholders, and cross-functional collaboration.
• Strong business acumen and the ability to convert data into clear recommendations.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 443247 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid