Cash Collections Specialist ME & AFRICA (maternity cover)

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

The focus is efficiency of cash collection, driving down the DSO for volume customers and the improvement of Cash Flow by driving timely invoices payment, using standardized processes and tools. The department maintains a strong focus on customer success, engaging with other relevant departments within the company to resolve disputes and inform about necessary impairments.

What you'll do

• Perform collection activities within Middle East (ME) & Africa Regions.
• Full accountability of self-portfolio.
• Support our cash collection efforts to reduce SAP’s DSO by managing open receivables.
• Interact daily with customers and SAP internal department such as Commercial teams, Billing department, Sales Community, Controlling and others.
• Investigate billing and contractual discrepancies to ensure timely payments.
• Negotiation of payment plans and debt resolution.
• Spot risks and ensure timely escalation to management.
• Meet Cash Collection KPI’s and participate to process implementation and development.

What you bring

• Fluent English (+ speak native or advanced Arabic language is a plus).
• Financial background experience (minimum 2 years) working with Middle East or/and African customers and stakeholders.
• Professional knowledge of the MS Suite (basic formulas and understanding in Excel, Outlook, etc).
• Excellent communication and relationship building skills.
• Solution oriented and self-driven with an innovative approach to address daily challenges.
• Open for change with an agile mindset and demonstrating resilience.
• Willingness to learn and grow.
• Enjoying teamwork and readiness to learn from others.

Meet your team

The Cash Collections Global Volume Customers (GVC) -Europe & Africa Team operates globally to collect our company’s claims. Main objective is to decrease our DSO as positive as possible. The Team is covering the whole European & African countries supporting our volume customers.

What you can expect is professional onboarding, exciting career progression, a diverse work environment providing growth opportunities, learning & development possibilities, and an international business network for you to leverage. Interesting non-work related activities (volunteering, charity, sport events,..)

This role is based at the ultra-modern Metronom office building directly above the Nove Butovice metro station. The location encompasses SAP's vision for the perfect work-life balance by featuring uniquely decorated relaxation rooms, parents' and kids' room.

BENEFITS

Yearly bonuses, sick days paid and sick leaves fully refunded, flexible start/end of working hours, contributions to the pension/life insurance, meal vouchers, holidays 5 weeks, educational courses, coaching and mentoring opportunities, free massage, cafeteria plan, free fitness studio, generous shares program, etc.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 425181 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid.