AI Business Analyst

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What You’ll Do

• Design and Deliver: Design and deliver AI enablement programs, including training sessions, workshops, and hands-on citizen developer workshops using Low Code No Code (LCNC) automation and enterprise AI assistants.
• Create Content: Create enablement content and multimedia assets (videos, presentations, guides, and digital materials) to showcase GenAI tools, use cases, and success stories.
• Collaborate and Plan: Collaborate with AI experts, product teams, and business stakeholders to plan and coordinate GenAI initiatives that align with strategic objectives.
• Drive Adoption: Coordinate outreach and change management efforts to help teams effectively adopt new AI capabilities.
• Engage and Advocate: Drive communication and engagement by serving as an advocate for AI products and managing internal communities to strengthen awareness and adoption.
• Support Innovation: Support innovation activities by contributing to the ideation, prioritization, and execution of cross-functional AI projects.

What You Bring

Required

• Education & Experience: A degree in Information Systems, Business, Communications, or a related field, with 0–3 years of experience in a role such as business analyst, program coordinator, communications specialist, or product enablement.
• Generative AI Knowledge: Familiarity with Generative AI concepts, tools, and their business use cases.
• Hands-on AI & Automation Skills: Hands-on experience with AI assistants (e.g., ChatGPT, Claude, Gemini) and LCNC automation platforms (e.g., n8n, Make, Power Automate) to build simple prototypes or workflows.
• Technical Aptitude: Comfort working with code (with AI assistance) to read and modify simple scripts, work with JSON, and understand API calls/webhooks and basic automation logic.
• Mindset: An AI-native mindset with a fast learning ability and a proactive, collaborative approach to working independently and within cross-functional teams.
• Communication & Presentation: Excellent verbal and written communication skills, with a talent for simplifying complex topics and telling compelling stories through presentations and training.
• Organizational Skills: Strong organizational and coordination skills, with the ability to manage multiple initiatives in a dynamic environment.

Optional

• Program Experience: Exposure to internal communications, learning enablement, or innovation programs.
• Enablement Skills: Experience with stakeholder engagement, event management, content creation, or facilitating citizen developer workshops.
• Content Production: Basic knowledge of video production and editing (e.g., Adobe After Effects, Premiere Pro, or similar).
• Tool Familiarity: Familiarity with collaboration platforms such as Microsoft 365 or SharePoint.

Meet your team

Join SAP’s Enterprise AI CoE — where innovators shape, govern, and scale AI. We drive the latest AI solutions, empower colleagues worldwide, and set the standard for responsible, enterprise-ready AI.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 447869 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid