Join Rolls-Royce as an Intern in the Customer Care Center located in Tukang, Singapore. This full-time temporary internship runs from January to July 2027, offering students the chance to work on meaningful projects, support engine recovery, and drive data analytics capabilities.
Requirements
Currently pursuing a degree in Computer Science, Data Science, or Engineering.
Strong analytical skills, attention to detail, and a willingness to learn.
Confident and effective communication skills.
Proficiency in MS Office applications (Excel, Word, and PowerPoint).
Experience with automation tools such as Python or Power BI is a plus.
Mandatory requirement: Must be able to work on-site at the Tukang (Jurong) office.
Skills & Responsibilities
Data Analysis: Contributing to data analytics capabilities by identifying recurring engine issues and recommending proactive solutions using Python or Power BI.
Operations Support: Monitoring engine health using mtuGo, tracking ticket progress in SAP C4S, and analysing customer satisfaction surveys.
Warranty Management: Assisting in creating automation and executing scripts to streamline warranty claims from service partners.
Client Communication: Collaborating with technical teams across multiple countries and maintaining strong client relationships.
Potential transition routes: People from IT, Data Analytics, or Engineering student backgrounds may bring strong analytical and programming skills, alongside meeting the degree requirements.
Job description
Job Description
Duration: January to July 2027
Allowance: Competitive allowance dependent on education background Location: Tukang, Singapore
At Rolls-Royce we are committed to always being a force for progress; powering, protecting and connecting people everywhere.
Our Internship programmes are designed to help you build your career from day one. You'll work on meaningful projects, learn from experienced colleagues and develop the skills to make a real impact. That's Infinite Potential.
Role overview: The Rolls-Royce Solutions Asia Customer Care Center plays a vital role within the service department. The team supports customers and service partners in resolving engine-related issues, working to ensure quick engine recovery and minimise equipment downtime. They also perform data analysis, maintain strong client relationships, collaborate with technical teams across multiple countries and manage warranty claims.
What you’ll be doing:
Contributing to the development of data analytics capabilities by identifying recurring engine issues and recommending proactive solutions to improve engine availability.
Monitoring engine health using RRPS digital service platform – mtuGo, track newly commissioned engine and connectivity status.
Assisting in the creation automation and execute scripts to streamline the warranty claim process.
Supporting daily operations, including monitoring Customer Care Center (CCC) ticket progress, analysing customer satisfaction survey results in the SAP Cloud for Service (C4S) system, and tracking connected assets
Supporting warranty claims from service partners.
Who we’re looking for:
Students pursuing a degree in Computer Science, Data Science, or Engineering
Strong analytical skills and attention to detail, with a willingness to learn
Confident and effective communication skills
Proficiency in MS Office applications (Excel, Word, and PowerPoint
Experience with automation tools such as Python or Power BI is a plus
Must be able to work on-site at the Tukang (Jurong) office
Our behaviours drive us - we put safety first, do the right thing, keep it simple and make a difference. We’ll expect that of you, too.
What we offer:
Meaningful work from day one, with the support to help you succeed
A culture that invests in your personal and professional development
The chance to grow your skills while working on real projects in a global company
Join us and help create the technologies that will shape tomorrow. If you're ready to learn, grow and make a lasting difference from day one, we'd love to hear from you.
Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.
