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Pets at Home

Technology Business Partner

Location:  Handforth, CHE, SK9 3RN
Location flexibility:  Office based
Hey there, we’re really sorry but this job is no longer available. Please take a look at our other roles, and check back again soon as we’re adding new roles all the time!

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Job Description

Shape the Future of Pet Care Through Technology!

At Pets at Home, we're on a mission to create the world's best pet care platform, connecting customers, colleagues, practices and services through innovative technology. We're looking for a Technology Business Partner to become the key link between Technology and our business teams, helping shape the future of pet care through strategic technology investment.

About the Role

In this highly visible role, you'll build trusted relationships with stakeholders across the business, gaining a deep understanding of their challenges, opportunities and priorities. You'll help translate business needs into clearly defined, outcome-led technology opportunities, ensuring every initiative is aligned to our strategic goals and delivers measurable value.

Working closely with Product, Business Analysis and Experience Design teams, you'll guide opportunities from initial discovery through to governance, helping stakeholders define success, build compelling value cases and make informed investment decisions. You'll be a skilled influencer who can challenge constructively, balance competing priorities and bring people together around a shared vision.

The role offers hybrid working from our Support Office in Handforth, Cheshire.

About You

  • Experience in a Technology Business Partner, Product, Consultancy or strategic IT role within a complex organisation
  • A proven track record of translating business challenges into technology initiatives that deliver tangible outcomes
  • Exceptional stakeholder management, influencing and relationship-building skills
  • Knowledge of business case development, portfolio management and value realisation
Apply
  • The confidence to navigate ambiguity, challenge thinking and manage changing priorities
  • Ideally, experience within retail, e-commerce or customer-facing environments and familiarity with agile ways of working
  • Why Pets at Home?

    This is an opportunity to play a key role in shaping how technology enables one of the UK's most loved retail and pet care businesses. You'll work with passionate colleagues, influence strategic decision-making and help deliver meaningful change that improves outcomes for pets, customers and colleagues alike.

    If you're a relationship-driven technology professional who enjoys turning ideas into impactful outcomes, we'd love to hear from you.

    Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!

    #LI-DNI

    Working at Pets at Home

    Office based

    Hiring in countries

    Guernsey

    United Kingdom

    Office Locations

    Company benefits

    Fertility treatment leave
    Open to part-time employees
    Open to part time work for some roles
    Accrued annual leave
    Birthday off
    Learning platform
    Coaching
    Adoption leave
    Emergency leave
    Enhanced paternity leave
    Pregnancy loss leave
    Enhanced maternity leave
    Shared parental leave
    Surrogacy leave
    “Pawternity” leave
    Annual pay rises
    Life assurance
    Annual bonus
    Referral bonus
    Death in service
    Employee discounts
    Employee recognition scheme
    Volunteer days
    Employee assistance programme
    In house training
    Special leave