People Experience Administrator

Job Description

At Mott MacDonald, we empower people to thrive. As a HR Data Management Administrator, you will play a key role in shaping a positive employee experience, from onboarding to offboarding, that reflects our PRIDE Values (Progress, Respect, Integrity, Drive and Excellence).

Key Responsibilities

• Deliver end-to-end HR operational support across employee lifecycles, including onboarding, offboarding, and data management.
• Maintain accurate employee records in HR systems (personal details, job information, compensation, benefits).
• Administer employee benefits and liaise with external vendors (e.g., insurance providers).
• Drive innovation by supporting digital transformation and continuous improvement in our HR systems to enhance efficiency.
• Provide guidance on HR system usage and resolve user issues promptly.
• Ensure data accuracy, security, and compliance across all HR systems and files.
• Manage HR requests via ServiceNow; experience with Power BI and SAP SuccessFactors is an advantage.
• Collect and consolidate payroll data for timely and accurate processing.
• Complete HR administrative tasks (e.g., compensation updates, bank details, confirmation letters).
• Partner with payroll to ensure statutory compliance (social security, tax, provident fund) and system updates.
• Support HR transformation projects, including data migration.
• Build trusted relationships, working collaboratively with stakeholders across our Asia Pacific region (APNA), such as HRBP, TA, Payroll, HRIS, and employees.Onboarding & Offboarding

• Facilitate onboarding for new hires, including employee code generation, personal data collection, and probation management.
• Conduct onboarding checks (visa verification for AU/NZ, Fit2Work for police and qualification checks).
• Administer offboarding processes, including system updates and stakeholder communication.

Data & Benefits Management

• Update employee data in HR systems (personal details, position changes, profile modifications).
• Prepare official documents (e.g., certificates, confirmation letters).
• Administer benefits, compensation updates, awards, bonuses, and insurance enrollment.
• Manage leave allowances and maintain organized employee files.

Continuous Improvement & Compliance

• Demonstrate a commitment to continuous improvement and collaboration, supporting our vision for a workplace where everyone can thrive.
• Drive process improvements, template updates, and HR procedure enhancements across APNA.
• Demonstrate integrity by ensuring data accuracy, secure data handling, access control, and confidentiality.
• Foster effective communication between HR Advisory and PeopleX teams.
• Collaborate with multiple stakeholders to achieve optimal outcomes.

Requirements:

• Bachelor’s degree in HR, Business, or related field
• Solid experience in HRIS, HR operations, HR system, or payroll
• Strong knowledge of HR Shared Service and payroll systems
• Excellent attention to detail and English communication skills
• Ability to prioritize and manage time in a fast-paced environment
• Proven experience setting up HR systems and workflows
• Skilled in stakeholder engagement and building trusted relationships across regions
• Proactive, solutions-focused, and passionate about HR service delivery
• Solid understanding of HR processes (payroll, time & attendance, talent management)
• Collaborative team player with ability to deliver independently in a multinational setting
• Strong problem-solving skills and continuous improvement mindset

Equality, diversity and inclusion

We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.

Agile working

At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments. We embrace agility, flexibility and trust.