Strategic Engagement Manager

Job Description

Overview

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

The Datacenter Community Affairs team is part of Microsoft’s datacenter organization – Cloud Operations + Innovation (CO+I). It supports the growth and operations of Microsoft’s cloud infrastructure by creating and managing relationships with local stakeholders, bringing insights and understanding of potential new communities, developing a local community engagement strategy to effectively manage social impact, risks, and opportunities. It also develops a community investment strategy, including social and environmental programs, in communities that host our datacenters. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

We are looking for an experienced Community Engagement Manager with track record in Community Relations, Stakeholder Engagement and Issues Management to support the Datacenter Community Affairs team globally. The individual in this role will be responsible for developing community engagement strategies, driving strategic projects, and developing global tools to support implementation.

Responsibilities

Responsibilities:

• Develop comprehensive community models / strategies that can be replicated across regions and communities.
• Create resources, playbooks and guidelines to support external engagement globally.
• Collaborate with a broad set of CO+I stakeholders, including Land Development, Construction, Engineering, Design, Energy, Government Affairs, End to End, and Operations teams to support business needs.
• Develop collaboration opportunities for the Community Managers and vendors globally.
• Lead multi-functional and multi-country teams to deliver special Community Affairs projects. Identify, gather, and organize resources across internal teams to deliver results. Present projects, proposals, and results to senior leaders, influencing for support.
• Collaborate with the Community regional teams (Americas, Europe-Middle-East-Africa and Asia-Pacific) to identify gaps, opportunities and deliver action plans.
• Serve as an advisor to regional community teams on crisis and issue management, delivering immediate corrective and preventive action recommendations.
• International and national travel 25-30%.

Qualifications

Qualifications:

Experiences Required: Education, Key Experiences, Skills and Knowledge:

• Professional experience working in Community Engagement.
• Experience directing or driving community engagement related to construction of large-scale facilities or real estate/ land acquisition.
• Working knowledge of international business practices and experience working in multi-country projects.
• Ability to work across internal groups, managing projects and teams indirectly, marshalling resources toward a common goal, driving for results and developing strategic recommendations for senior leaders.
• Strong project / program management skills.Skilled at prioritization, creating order out of ambiguity.
• Experience developing strategic plans and driving implementation.
• Track record of Crisis/ Issues management and resolution.
• Track record of organizational Change Management.
• Experience managing contractors, agencies, and/or other third parties.
• Strong team player with excellent interpersonal and communications skills
• Ability to thrive in a fast-paced multinational environment working across multiple lines of business. Experience working in a matrixed organization.
• Strong technical skills, understanding Microsoft Cloud offerings.
• Able to work across cultures effectively, valuing diversity within virtual team.

Basic Qualifications:

• Master’s degree in Business Administration, International Relations or equivalent work experience.
• Ability to communicate and work in English languages. Proficiency in a second language a plus.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

#COICareers

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.