Trade Sales Enablement Administrator (FTC)

Job Description

What you'll bring to the team

Trade Sales Enablement Administrator

Location: London, Arbor

Hours: 37.5 hours per week

Contract Type: Salaried, Fixed term contract until June 2027

We are looking for a highly organised and detail-oriented Trade Sales Enablement Administrator to support our UK Sales teams. In this role, you will play a key part in ensuring the smooth and efficient operation of sales activity, allowing our commercial teams to focus on delivering results and building strong partner relationships.

You will provide day-to-day administrative, organisational, and CRM support to the Head of Trade Sales, Key Account Managers, and Sales Managers. Maintaining accurate sales data, managing client enquiries, coordinating follow-ups, and developing and distributing sales materials will be essential to strengthening the effectiveness of our sales pipeline and partner engagement. You will also collaborate closely with our trade marketing and operations colleagues, attraction teams, the finance department, and wider stakeholders to coordinate site visits, familiarisation activities, sales events, and industry engagements.

This role requires meticulous management of contract documentation, reporting, and routine sales administration to ensure consistency, accuracy, and operational excellence across the team. Highly collaborative and detail-driven, you will contribute directly to the efficiency, responsiveness, and commercial success of the UK Trade function.

Qualifications & Experience

• Experience in sales support, administration, or coordination, ideally in tourism, hospitality, or customer-facing roles.
• Proficient with CRM systems, maintaining accurate customer and pipeline data.
• Able to manage multiple tasks, prioritise workload, and support a busy sales team.
• Confident handling customer or partner enquiries professionally and promptly.
• Skilled in organising documentation, systems, and shared resources.
• Strong Microsoft Office skills, especially Excel, PowerPoint, and Outlook.
• Excellent written and verbal communication for internal teams and external partners.
• Experience with event coordination or meeting preparation is a plus.
• Proactive, eager to learn, and able to support reporting with basic sales data.
• Experience in attractions, tourism, leisure, or travel trade is advantageous.

Benefits

• A competitive annual salary
• 28 days holiday (including bank holidays)
• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service
• Company bonus
• Private pension scheme
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Ongoing training and development opportunities
• Plus, many more…

Pay Range

Competitive