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Working at Merlin

  • Company employees
    22,000
  • Gender diversity (m:f)
    52:48

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Become a Lifeguard Multi-Skill Host at LEGOLAND California in Carlsbad, US. This is a part-time role requiring flexible availability across weekdays, weekends, holidays, and evenings, paying USD $19.50 per hour. You will ensure guest safety at water attractions while supporting admissions, retail, and rides.

Requirements

  • Required: Ability to obtain and maintain IAM StarGuard Lifeguard Certification and CPR/AED for the Professional Rescuer Certification.
  • Required: Strong communication, guest service skills, and the ability to remain calm in emergencies.
  • Required: Basic math and computer skills, plus the ability to pass written and practical lifeguard skills assessments.
  • Preferred: Previous lifeguard, theme park, water park, or guest service experience.
  • Education: High School Diploma, GED, or equivalent preferred.

Skills & Responsibilities

  • Lifeguarding & Safety: Monitor water attractions, respond quickly to emergencies, and administer First Aid and CPR in accordance with IAM StarGuard standards.
  • Guest Experience: Deliver awesome guest service, welcome visitors, and support shows and LEGO building activities.
  • Admissions & Entry: Welcome guests, scan tickets, manage memberships, and assist with accessibility needs and bag inspections.
  • Retail & Operations: Operate point-of-sale systems, process transactions, and assist with merchandise and stock control.
  • Potential transition routes: People from recreational swimming, customer service, or retail backgrounds may bring strong communication and attentiveness skills, alongside meeting mandatory certification requirements.

Job description

What you'll bring to the team

๐ŸŒŠโ˜€๏ธ Lifeguard Multi-Skill Host

Make Waves. Create Memories. Keep Guests Safe.

Ready to spend your days in the sun, helping families make unforgettable memories? At LEGOLAND California, our Lifeguard Multi-Skill Hosts do more than watch the water. They're safety heroes, guest experience champions, and all-around FUN experts who help create an awesome day for every guest! ๐ŸŽข๐Ÿ›Ÿ๐Ÿงฑ

If you're energetic, safety-focused, love working with people, and enjoy variety in your day, we'd love to meet you!

๐ŸŽฏ What You'll Do

As a Lifeguard Multi-Skill Host, you'll help keep our Water Park safe while supporting multiple areas across the Resort. No two days are the same!

๐Ÿ›Ÿ Lifeguarding & Safety

  • Monitor attractions and pools to ensure guest safety at all times.
  • Respond quickly and confidently to emergencies and guest needs.
  • Perform lifeguarding responsibilities in accordance with IAM StarGuard standards.
  • Administer First Aid, CPR, and emergency care when required.
  • Conduct safety checks and maintain awareness of park conditions.
  • Follow all health, safety, DOSH, and Injury & Illness Prevention Program (IIPP) requirements.
  • Report safety concerns and help maintain a safe environment for guests and fellow Model Citizens.

๐Ÿ˜Š Guest Experience

  • Deliver awesome guest service while creating fun and memorable experiences.
  • Assist guests throughout the park with professionalism and enthusiasm.
  • Support shows, educational experiences, and LEGOยฎ building activities.
  • Welcome guests, answer questions, and help create magical family moments.

๐ŸŽŸ๏ธ Admissions & Entry Operations

  • Welcome guests upon arrival and provide a fantastic first impression.
  • Scan tickets and memberships at park entrances.
  • Assist guests with admissions, memberships, and ticket-related questions.
  • Support accessibility needs for guests with wheelchairs, strollers, and other accommodations.
  • Perform bag inspections in accordance with Resort security procedures.

๐Ÿ›๏ธ Retail & Fast Track Operations

  • Operate point-of-sale systems and process transactions accurately.
  • Assist guests with merchandise purchases and membership opportunities.
  • Help maintain organized, well-stocked retail locations.
  • Support stock control and Loss Prevention procedures.
  • Deliver exceptional service while promoting Resort experiences.

๐ŸŽข Rides & Attractions

  • Learn and follow ride operating procedures and safety protocols.
  • Monitor attractions and guest flow.
  • Remain focused and alert in busy environments.
  • Support guests during ride delays or operational interruptions.
  • Use public-address systems to communicate clearly with guests.

Qualifications & Experience

What We're Looking For:

Required:

โœ… Ability to obtain and maintain:

  • IAM StarGuard Lifeguard Certification
  • CPR/AED for the Professional Rescuer Certification

โœ… Strong communication and guest service skills

โœ… Ability to remain calm and act quickly in emergency situations

โœ… Basic math and computer skills

โœ… Ability to pass written and practical lifeguard skills assessments

Preferred

๐ŸŒŸ Previous lifeguard experience

๐ŸŒŸ Theme park, water park, or commercial aquatic experience

๐ŸŒŸ Guest service experience

๐ŸŒŸ Point-of-sale or cash handling experience

๐ŸŽ“ Education

  • High School Diploma, GED, or equivalent preferred
  • Equivalent combination of education and experience may be considered

๐Ÿ’ช What It Takes

You'll be successful in this role if you:

๐Ÿ›Ÿ Stay alert and safety-focused

๐Ÿ˜Š Love helping people

๐ŸŽค Feel comfortable speaking with guests one-on-one and in group settings

โšก Work well in fast-paced environments

๐ŸŽฏ Can multitask while maintaining attention to detail

๐Ÿค Demonstrate LEGOยฎ and Merlin values through your words and actions

๐ŸŒž Working Environment

This role includes work in:

  • Outdoor and indoor environments
  • Water attractions and wet conditions
  • Hot, humid, and changing weather conditions
  • Busy, high-energy guest areas
  • Locations where food allergens may be present

๐Ÿ“… Scheduling Requirements

All newly hired Lifeguards must successfully complete a mandatory 5-day Lifeguard Certification Course.

Minimum availability requirements:

  • Candidates not currently attending school must be fully available at least 3 days per week, including 1 weekend day.
  • Candidates currently attending school must be fully available 1 full day and 1 partial day per week, with at least 1 of those days falling on a weekend day.

๐Ÿ•’ Flexible availability is required, including:

  • Weekdays
  • Weekends
  • Holidays
  • Evenings

Regular attendance is an essential function of this role.

๐ŸŽ‰ Why You'll Love It Here

โœ” Work in a fun, exciting theme park environment

โœ” Gain valuable lifeguarding and guest service experience

โœ” Meet people from around the world

โœ” Build teamwork and leadership skills

โœ” Help families create memories they'll never forget

Ready to jump in and make a splash? ๐ŸŒŠ

Apply today and become a Lifeguard Frontline Host at LEGOLAND Water Park! ๐Ÿงฑโ˜€๏ธ

Physical Demands G Roles

  • Standing: Constant 100%
  • Walking: Constant 100%
  • Sitting: None 0% (e.g., except during breaks)
  • Lifting/Carrying:
  • 0โ€“10 lbs: Constant 80%
  • 10โ€“25 lbs: Constant 80%
  • 25โ€“50 lbs: Constant 50%
  • 50+ lbs: Occasionally team lift: 50% of the time
  • Pushing/Pulling: Frequent 80%(equipment used: [e.g., carts, product pallet jacks, machinery])
  • Reaching:
  • Below waist: Occasionally 20%
  • Waist to shoulder: Frequently 50%
  • Overhead: Occasionally 10%
  • Bending/Stooping: Frequently 100%
  • Twisting: Frequently 100%
  • Kneeling/Crouching: Frequently 90%
  • Climbing (stairs/ladders): Occasionally 50%
  • Manual Dexterity (hands/fingers): Typing, handling small objects, tools, handling cardboard-Frequently 100%
  • Vision Requirements: close vision, distance, color vision, depth perception-Frequently 100%
  • Noise Exposure: Moderate-Frequently, Loud-Frequently 100%
  • Temperature Exposure: Indoor / Outdoor / Seasonal variations / Extreme conditions, anywhere from 25 degrees to 101 degrees. Frequently 100%
  • Work Environment: wet surfaces, heights, confined spaces, chemicals, working both indoors and outdoors Frequently 100%
  • Additional Requirements: N/A
  • Accommodation Statement:Reasonable accommodations will be made in accordance with applicable California law.

Benefits

Benefits of Merlin Entertainments

ยท Excellent health care options (medical, dental, and vision that encourage preventative care).

ยท Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.

ยท Merlin Magic Pass for friends and family to enjoy the parks & attractions

ยท Recognition Programs and Rewards

ยท 401(k) program with company match

ยท Tuition reimbursement programs

ยท Numerous learning and advancement opportunities

Pay Range

Compensation between USD $19.50/Hr.-USD $19.50/Hr.

Apply now
Merlin

LEGOLAND CA- Lifeguard Multi-Skill Host

Carlsbad
On-site
USD $19.50 / hour

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