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Merlin

Guest Experience Host

Kansas City, Missouri
On-site
USD $15.25/Hr
View company profileApply now

Join Sea Life Kansas City as a Guest Experience Host in a part-time role paying USD $15.25/Hr. You will deliver top-tier service across admissions, retail, events, and food & beverage, creating unforgettable magical memories for visitors.

Requirements

  • 6 months to 1 year of experience in attractions, entertainment, or customer service preferred.
  • Fun, dynamic, and friendly personality with strong communication and listening skills.
  • Flexibility to work a variety of shifts including days, nights, weekends, holidays, and special events.
  • Ability to work in areas with loud noises and confined spaces.

Skills & Responsibilities

  • Customer Service: Deliver top-tier service and make meaningful connections with guests across admissions, retail, and events.
  • Operations: Manage lines safely, keep areas clean, and follow opening, closing, and safety procedures.
  • Potential transition routes: People from retail, hospitality, or customer service roles may bring strong communication and guest-engagement skills, alongside meeting the availability requirements for this dynamic environment.

Job description

What you'll bring to the team

🌊 Dive Into the Fun at SEA LIFE Missouri! 🌊

Guest Experience Hosts (Part-Time)

Do you love making people smile? Ready to turn magical moments into daily adventures? Come join Team Merlin, where fun isn’t just part of the job… it is the job!

As a Guest Experience Host, you’ll bring the magic to life across the aquarium — from greeting guests at Admissions to adding sparkle in Retail, Events, Birthdays, Food & Beverage, and more! Every shift is a chance to create unforgettable memories in a playful, safe, and exciting environment.

✨ What You’ll Do:

  • Spread joy, energy, and big Merlin smiles

  • Make meaningful connections with guests of all ages

  • Keep areas looking great and ready for adventure

  • Help manage lines safely while keeping the fun alive

  • Follow opening, closing, and safety procedures

  • Deliver top-tier service with a splash of magic

Qualifications & Experience

About You

  • 6 months – 1 year experience working in attractions, entertainment, or customer service-based positions preferred.
  • Fun, dynamic, and friendly personality.
  • Excellent communication, listening, and motivational skills.
  • Able to work in areas with loud noises and confined spaces.
  • Self-motivated, able to work independently or as part of a team.
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.

Benefits

About The Benefits

Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.

  • Flexible hours.
  • 30% discount in the retail store.
  • Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
  • Competitive 401K.
  • Discounts through the Merlin Marketplace Website – on almost anything you buy online.
  • FUN working environment and much more!

About Us

Merlin Entertainments is a global leader in location-based, family entertainment. As one of the world’s largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that’s a lot of unforgettable moments.

Everyone Matters at Merlin.

We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion.

🧜‍♂️ Make waves. Make memories. Apply today! 🌟

Pay Range

USD $15.25/Hr.

Apply now

Working at Merlin

  • Company employees
    22,000
  • Gender diversity (m:f)
    52:48

Hiring in

  • Australia
  • Belgium
  • Germany
  • Denmark
  • United Kingdom
  • Iceland
  • Italy
  • Netherlands
  • United States

Office locations

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