Supply Chain Development Manager; Royal Canin; Mumbai

Job Description:

Job Responsibilities

1. Supply Chain Transformation & Process Excellence

• Lead end-to-end process improvement initiatives across the supply chain from factory to customer.

• Spearhead SC automation by identifying automation opportunities, piloting, and scaling up.

• Map current processes and workflows to identify inefficiencies, risks, and improvement opportunities.

• Apply Lean / Six Sigma methodologies to drive continuous improvement.

• Standardize and embed best practices across the network.

2. Digital & Quick Commerce Supply Chain Development

• Design and evolve fit-for-purpose supply chain models for E-commerce marketplaces and Quick Commerce platforms.

• Develop strategies for:

  • High service levels and fast fulfillment (same-day / <30 min delivery)

  • Optimized inventory placement (dark stores, FCs, hubs)

  • Managing high demand variability and SKU complexity

• Bring outside-in perspectives from across the industry.

• Build and execute a mid-to-long term roadmap to support accelerated growth in these channels.

• Continuously adapt supply chain capabilities to meet changing customer and partner expectations.

3. Network Design & Capability Building

• Evaluate and optimize distribution network design, including warehouses, fulfillment centers, and last-mile models.

• Drive decisions on:

  • Dark store and micro-fulfilment strategies

  • Decentralized vs centralized inventory models

• Build scalable capabilities to support future growth across channels.

4. Business Case Development & Project Leadership

• Identify and prioritize improvement opportunities based on impact and feasibility.

• Develop robust business cases, including cost-benefit analysis and ROI.

• Lead end-to-end project management: Planning, stakeholder alignment, execution, and implementation.

• Ensure timely and successful delivery of initiatives.

5. Deployment of Global & Regional Initiatives

• Lead deployment and localization of Global and Regional Supply Chain projects in India.

• Ensure alignment with local market dynamics, especially Digital & Quick Commerce growth requirements.

• Collaborate closely with Regional Supply Chain teams.

• Drive the Sustainability agenda.

6. Analytics & Performance Management

• Develop and own supply chain dashboards and performance reporting.

• Strengthen data-driven decision making across teams.

• Track key KPIs: Service level / fill rate, OTIF (On Time In Full), Speed to customer, and Cost-to-serve.

• Build analytical capability within teams to support continuous improvement.

7. SOP Development & Capability Building

• Develop and implement Standard Operating Procedures (SOPs) for new and improved processes.

• Drive training and capability building across teams.

• Ensure consistent adoption of improved processes.

8. Stakeholder Management & Collaboration

• Build strong relationships with: Sales, E-commerce, and Commercial teams; logistics and warehousing partners; and Digital and Quick Commerce platforms.

• Act as a single point of contact for supply chain in business transformation initiatives.

• Influence stakeholders without direct authority to drive alignment and execution.

9. Continuous Improvement & Innovation

• Stay ahead of trends in Digital Commerce, Quick Commerce, and last-mile logistics.

• Identify and pilot innovative solutions (e.g., hyperlocal fulfillment, automation, partner-led models).

• Drive a culture of continuous improvement and agility.

Job Specifications/Qualifications

Education & Professional Qualifications

Education & Professional Qualifications

• Required: MBA in Supply Chain / Operations

• Certification in Lean / Six Sigma preferred

• Must be capable of traveling to the multiple DC locations across India

• Highly innovative, ability to bring outside in perspective from similar industries.

Knowledge / Experience

Required

• 2+ years of experience in Supply Chain / Logistics / Warehousing

• Strong experience in FMCG / Consumer Goods supply chains

• Proven exposure to:

• E-commerce supply chain operations

• Quick Commerce platforms– highly preferred

• Automation Projects

Strong understanding of:

• Demand & Supply Planning

• Inventory management and replenishment strategies

• Last-mile and fast fulfillment models

• Experience in process mapping and complex route-to-market supply chains

Desired

• Good financial acumen and business case evaluation skills

• Ability to influence without authority and work across functions