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Mars UK • Aimargues, Gard, France

Sales Force Automation Expert F/M/X

2 days/week at home

Core hours 11–3

Dog friendly

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Job Description

Job Description:

Localisation: Aimargues (30 minutes from Montpellier)

Type of contract: permanent contract

ROYAL CANIN ’s MISSION IS TO TRANSFORM EACH CAT AND DOGS HEALTH AND WELL-BEING BY PUSHING THE LIMITS OF NUTRITION AND KNOWLEDGE IN PARTNERSHIP WITH PET PROFESSIONALS.

These ambitions call for capabilities enabling sustainable omni channel growth, inventory turnover ratio improvement, real time analytics and visibility driven by data, channel expansion seamlessly integrated and confirmed customer satisfaction in line with the quality and passion we put in our products.

The current systems architecture is not adapted to the business growth and evolution beyond 2027.

To create value, the transformation is not just system changes and must be business led. It will focus on standardization of the business processes, new organizational design, efficiency, governance, 360° visibility, and transparency.

The transformation is led by a new dedicated Business Transformation Office (BTO).

This role addresses the Sales Force Automation Expert position inside the Sales Force Automation team of the Demand Center of Excellence (CoE), covering all digital processes for supporting the field sales force in their mission. The role is about review and build of new standards, processes and capabilities with a strong focus on change management, and involves supporting the teams that will develop and deploy solutions to the business units.

Royal Canin have filed forces all across the world to support our customers as business partners. The missions of field sales force are evolving, from selling products to supporting customers, providing channel expertise, adoption of new digital services, education, and prescription.

Through EOS we wand to support them In their missions with end to end processes that make us easy to work for, as well as easy to work with for our customers.

We look for experts to help us design these Sales Force Automation processes.

What are we looking for?

  • Graduated from a Business School, or Degree from leading university
  • English fluent
  • + 5 years’ experience in Sales Force Automation teams working with various customer types (wholesale, small BtoB, DTC)
  • Has knowledge on Sales Force Automation technical ecosystem
  • Has experience of transformation programs
  • Has strong cross functional business knowledge

What will be your Key Responsibilities?

  • Ensure EOS transformation is business focused. Understand the business challenges and user pain points to be solved, understand the strategic directions and goals.
  • Design the new end to end processes. The transformation is about business processes and should go beyond the functional limits between the different technical platforms to ensure value to the business and customers.
  • Prepare to support the business for the next 15 years. EOS Is a fundamental transformation that needs not only to answer current pain points but to prepare the business to face the challenges of the future.
  • Ensure Business Continuity during the transition. Transition between current platforms and processes and new ones will be a key part of the success of the project and the business of the markets being deployed must not suffer regressions and Impacts.
  • Target best in class practices. EOS is not about Improving existing processes but adopting best In class operational excellence to provide competitive advantage to the brand.
  • Keep core systems clean by sticking to main standards. Customization Is a known trap for any new system adoption project. EOS will push to adopt best in class standards for all processes that are not strategic differentiators. Any variation from main standards should be avoided and will require strong rationale.
  • Stronger RC's business model by protecting what is strategic differentiation. Business differentiators and local variations need to be protected from excessive standardization and should even benefit from a bigger focus by reallocating resources from standard processes to strategic processes.
  • Ensure compatibility with Pet Nutrition target processes and interoperability at Mars. In the optic of the new single ERP Instance for Pet Care, ensuring that the process design Initiated with RC will fit with the needs of Pet Nutrition, and the It will be an enabler for Interoperability at Mars with other segments.

What can you expect from Mars?

  • Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.
  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.

#LI-MB1 #EOSTransformation #TBDDT

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Sabbaticals
Enhanced maternity leave – 26 weeks at 90% pay
Enhanced paternity leave – 26 weeks at 90% pay
24 days annual leave + bank holidays
“Pawternity” leave
Pregnancy loss leave
Bank holiday swaps
Location
94%
Employees are very happy with their working location freedom
Hours
91%
Employees are very happy with the flexibility in the hours they work
Benefits
84%
Employees are very happy with the benefits their company offers
Work-life balance
80%
Employees feel that they can switch off quite easily from work
Role modelling
81%
Employees feel that flexible working is part of the culture
Autonomy
90%
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
75%
Employees feel that the diversity is good and there are continued efforts to improve it
Inclusion
78%
Employees feel that the culture supports equity and inclusivity well
Culture
86%
Employees feel like it is a really great environment to work in
Mission
84%
Employees feel very excited about and aligned with the company mission
Salary
70%
Employees feel that their salary is good and matches the value they bring

Working at Mars UK

Company employees

4,000 In the UK

Gender diversity (male:female)

57:43

Office locations

London, Slough, Waltham, Castle Cary, Birstall, Plymouth

Hiring Countries

Brazil

France

Netherlands

United Kingdom

United States

Awards & Achievements

1st – Large companies

1st – Large companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023
3rd – Large companies

3rd – Large companies

Flexa100 2023
Retail & Ecommerce

Retail & Ecommerce

Industry awards 2022

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