Masterdata MDG-M Support FE

Job Description

Job Description:

THE JOB

The role owns the support of MDG-M for Master Data in Europe. As the Master Data / System & Processes guardian the role provides expert functional support to their stakeholder community such that the business can operate smoothly.

This role is also the back-up of the Product Masterdata Steward in Europe when required.

KEY OUTPUTS

In this role you will:

• Support the European community of Masterdata users for MDG-M related topics.

• Collaborate with the Master Data Stewards in the team to support and develop defined Key User community.

• Drive efficiency with Mars IS support team(s) to deliver effective resolution of technical problems within SLA's and a stable platform

• Provide appropriate Functional training to site Key Users

• Develop of suitable “user qualification” initially for site Key users

• Be accountable to maintain the documentation of the functional and technical Master Data Processes and supporting system transactions.

• Assess local CIP requests and propose enhancement of the process standard to the Data Manager where change is beneficial.

• Own and deliver approved small / medium size projects for the area of Master Data.

• Collaborate with counterparts in the 2 other Regions (Americas & AsiaPac).

• Be the Regional connection point with the Product Masterdata council and the Technical teams to escalate regional issues and expectations.

• Make updates to existing scenarios, create new ones and improve processes by developing new derivation rules.