Supervisor - Operations

Job Description

Location: Jingdong 2, Nam Đình Vũ, Hải Phòng
RESPONSIBILITIES
• Coordinate daily operations and resources to ensure plans are executed effectively.
• Monitor inbound, outbound, inventory, and productivity to meet customer and internal KPIs.
• Supervise staff and provide necessary training to ensure compliance with SOPs and work instructions.
• Handle and resolve issues related to physical operations and system transactions.
• Support new projects by setting up processes and standardizing procedures.
• Propose and implement improvement initiatives for better operational efficiency.
• Review non-conformities and recommend corrective actions.
• Maintain and update training materials and conduct regular training for operators.
• Oversee operator/DC staff performance to ensure adherence to standards.
• Update work instructions and processes per customer or operational requirements.
• Achieve customer KPIs, departmental KPIs, and support business targets.
REQUIREMENTS:
• Education: from college in related field.
• Experience: 2-3 years of experience in warehouse operations (bonded WH is one plus).
• Experienced in working with warehouse operating systems such as WMS, TMS, etc.
• Location: prefer candidate who lives in Hai Phong or candidate willing to relocate to near the warehouses.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Good English communication skills (written and verbal).
• Flexible, team-oriented, and able to communicate across all levels.
BENEFITS:
• 15 days of annual leave, 7 days of sick leave, and 2 additional paid holidays (25/12 & 31/12)
• Comprehensive health insurance, including coverage for eligible family members.
• 24/7 personal accident insurance and term life insurance.
• Annual salary review based on performance and company policy.
• 13th-month salary bonus and performance-based bonuses.
• Opportunities to join personal development and training programs.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.