People Advisor Brazil

We have a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers’ supply chain. We count on our people to make it happen.

We’re taking a big step on this journey: building one global HR organization. Carrying out a vital mission: support our employees, so they can best support our customers. We’ve taken a big step on this journey by building one global People organization. Carrying out a vital mission: support our employees, so they can best support our customers.

The opportunity:

Our new People function works across brands, geographies, and cultures to support one global Maersk. As People Advisor, you’ll play a vital part in our success, supporting our employees with their HR queries so that they can focus on their own jobs. Taking care of their issues, whether big or small, and making sure they get a great employee experience in every interaction with HR.

We want to be a team that makes the lives of our employees and leaders better and easier in the moments that matter. People Advisor is responsible for acting as first point of contact for employees and take ownership of managing each HR related query to conclusion to deliver a positive employee experience.

We Offer:

We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.

As one of the cornerstones of our values, we strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers.

We have a competitive compensation and benefits package for full-time employees. Our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives.

We value the diversity of our talent and will always strive to recruit the best person for the job. We’re proud of that and we see it as a genuine source of strength for building high-performing teams.

Key Responsibilities:

Your role as People Advisor will be to solve the HR-related queries of our employees and leaders and make sure their interaction with HR results in a great experience. For this you will:

• Prepare and maintain HR files and Employee’s documentation.

• Own to resolution people’s inquiries received by Phone, Chat, Cases and Face to Face in our different country’s locations, about HR policies and procedures, understand their need, investigate options, seek solutions and partner with other HR colleagues to resolve the inquiries in a reasonable time frame.

• Coordinate and administer onboarding, job moves and offboarding processes.

• Train employees and managers in using our HR tools and systems but also our service delivery model and manage their respective communications.

• Identify, assess, and drive requests for improvements ensuring alignment across teams and regions.

• Coordinate the deployment of projects.

• Ensure adherence to HR procedures, practices, directives, systems, and regulations within an assigned set of countries.

• Manage HR data quality and activities related to it.

• Onboard, guide and support new members of the team.

• Assist the People Advisory Manager in workload distribution and Case and Chat assignment as needed.

• Handles documentation. May participate and suggest improvements in document handling or have different Access to documents for specific requirements (e.g., formal complaints, subpoenas, etc).

• Resolves cases and may handle meetings for proper closure within other HR colleagues and stakeholders given the complexity of the cases.

What are we looking for?

Saying that you should be service-minded is an understatement: we need you to be passionate about delivering great employee experience! You have a lot of patience, empathy, and drive to take care of every employee’s query.

As for the skillset and experience, we are looking for:

• Experience in HR and knowledge of local labor laws and HR practices in Brazil (mandatory).

• 3-6 years of experience in HR

• Workday experience is a plus.

• Employee centricity.

• Great collaboration and partnership.

• Empathic listener and excellent written and verbal communication skills.

• Attention to details.

• Good planning and structuring of work.

• Solution-oriented, focusing on quality and improvements.

• Agility and ability to work in a fast-paced and changing environment.

• Proficiency in Portuguese and English required

Relocation is not available for this role.

You have been reading so far, we’re glad to see you are interested. And if you want to use your skills to make a difference, we look forward to hearing from you. Apply now!

Join a global leader as we embark on an industry-defining digital transformation that will revolutionize trade!

A.P. Moller-Maersk is an integrated container logistics company working to connect and simplify our customers’ supply chains. As the global leader in shipping services, we operate in 130 countries and employ roughly 70,000 people. With a simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, we enable our customers to trade and grow by transporting goods anywhere- all over the world. Find out more about us: https://www.maersk.com

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.