Operations Coordinator

About Us

As a company, we promote a culture of honesty and integrity and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade and help our customers grow and thrive.

Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.

Job Summary

The Operations Coordinator plays a key role in supporting the day-to-day success of logistics and distribution operations. This position partners closely with the Operations Manager to coordinate daily planning activities, monitor the movement of delivery and return orders, and ensure efficient workflow execution. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced environment where teamwork and problem-solving are essential.

Key Responsibilities

• Coordinate and process daily return shipments to ensure timely and accurate movement of freight.

• Review and manage daily return reports and Proof of Delivery (POD) documentation to maintain shipment visibility and accountability.

• Maintain an organized returns area, ensuring all shipments are clearly identified and easily accessible.

• Strategically prioritize freight for loading to maximize trailer utilization and operational efficiency.

• Coordinate trailer drops and recoveries with Hub Operations teams to support seamless transportation activities.

• Collaborate with corporate partners and cross-functional teams to resolve issues and improve processes.

• Assist with customer service inquiries by providing timely and professional support.

• Contribute to overall operational success by supporting additional projects and responsibilities as needed.

Qualifications

• Strong organizational and multitasking skills.

• Excellent verbal and written communication abilities.

• Proficiency in Microsoft Office Suite.

• Routing experience; Dispatch Track software experience a plus

• Ability to work independently and prioritize competing tasks.

• Detail-oriented with strong time management skills.

• Comfortable working in a fast-paced, deadline-driven environment.

• Positive attitude with a customer-focused mindset.

• Bilingual Spanish is a plus

Pay Range

$23.00 - 25.00 per hour

Schedule

Thursday - Monday (off Tuesday and Wednesday), 11:30am - 8:00pm or Friday - Tuesday (off Wednesday and Thursday), 11:30am - 8:00pm

The above-stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

#INDEED

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.