LCL Operations Agent

Job Description

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk

We are looking for an LCL (Less than Container Load) Operations Agent to join our Central South Europe team. You will manage the LCL import and export operations, from booking to the delivery, in compliance with all company procedures.

We offer

As a LCL operations agent you own and manage end-to-end customer experience within the assigned scope in LCL Product, in compliance with relevant company procedures. Strictly monitor performances through KPI’s with particular attention to Quality and Finops. You focus on engagement and development of individuals’ skills and lead the LCL Delivery Team on Maersk’s transformation journey to proactive and silos-free environment, emphasizing on digital-driven habits internally and with customers.

Main tasks

As LCL operations Agent your main tasks will be:

• Supervise the LCL process end-to-end. For example but not limited to: bookings, quotations on LCL import and export, handle entries, completes Bill of Lading (BoL) and sea freight documents.
• Supervise the carrier booking transactions and follows the billing.
• Maintains relationships with Maersk offices at destination/origin, customers, and vendors.
• Offers assistance in the resolution of customers queries and issues, in Croatian or Slovenian and English.
• Data processing and reports.

We are looking for:

• Experience in managing import /export operations is a plus.
• Good English command and Hungarian at mothertoungue level.
• Good communication skills.
• Detail orientation and hands-on approach.
• Issue resolution abilities, open to learning and accountable.
• Good knowledge of MS Office.

Location:

The position is placed in Budapest.

Other relevant information:

This is a fixed term contract with a possibility of extension.

No relocation or VISA support provided for this position.

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone. In this role, we can offer a full-time role, with flexible working arrangements, such as hybrid working up to 60%, adjusted working hours, and other alternative working patterns.

If you have been reading so far, we are glad to see you are interested! If you could see yourself in this role and you are keen to join our journey to become the Global Integrator of Container Logistics, we are very much looking forward to your application.

Our recruitment process:

To apply, please submit your application in English. Our recruitment team will review your profile and contact you directly if there's a match with the job requirements. They'll be happy to provide more information about the role and get to know you better. If successful, you will discuss the role with the Line Manager in details; Every candidate will receive feedback

#Li-Hybrid #Li-GG1

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.