Head of Operational Excellence - Europe

Job Description

Shape the future of operations at Maersk.

Maersk is transforming into the global integrator of logistics – a bold journey of simplification, integration, and customer-centric innovation. At the heart of this transformation is The Maersk Way (TMW) – our global operating system designed to embed consistent excellence across our operations.

Head of Operational Excellence (OpEx) - Europe

Shape the future of operations at Maersk.

Maersk is transforming into the global integrator of logistics – a bold journey of simplification, integration, and customer-centric innovation. At the heart of this transformation is The Maersk Way (TMW) – our global operating system designed to embed consistent excellence across our operations.

We are now recruiting for a Head of Operational Excellence – Europe to lead the deployment of TMW across the region. This is a strategic and influential role, critical to ensuring high standards, sustainable performance, and a culture of continuous improvement at scale.

We're happy to consider a working location within European region.

The Role

As the Regional Head of Operational Excellence, you will:

• Translate global TMW frameworks into actionable, regionally relevant plans.
• Drive the deployment of core OpEx tools (e.g., daily management systems, problem-solving, visual management).
• Facilitate planning, performance reviews, and governance with senior regional leaders.
• Act as an enterprise integrator and coach, supporting both frontline teams and leadership in building operational excellence capabilities.
• Lead a matrixed team of OpEx resources and regional ambassadors to deliver impactful, measurable outcomes.
• Monitor maturity and KPI performance, enabling data-driven decisions and escalations.
• Foster a learning environment through training, best practice sharing, and continuous improvement cycles.
• Ensure feedback loops from regional execution to central teams for ongoing TMW enhancement.

What You’ll Be Accountable For

• Successful regional deployment of TMW tools, standards, and routines aligned with global timelines.
• Capability development across operations teams – both leadership and frontline.
• Measurable improvement in key KPIs across customer experience, cost, reliability, and safety.
• Leadership alignment, adoption, and sustained engagement with operational excellence.
• Regional contribution to enterprise-wide maturity progression and transformation.

What We’re Looking For

• Deep experience in Lean, Six Sigma, or continuous improvement within complex, global operations.
• Proven ability to translate enterprise vision into local, actionable impact.
• Skilled in influencing across senior and frontline stakeholders in matrixed environments.
• Strong programme management and facilitation skills with high comfort in ambiguity and pace.
• Analytical and strategic mindset with a hands-on approach to driving transformation.
• Track record of developing people and embedding lasting behavioural and cultural change.
• Hybrid working model with some time spent in the office and from home
• Comfortable travelling for work, as there will be pan-European travel

Why Join Maersk?

At Maersk, we are reimagining logistics. We believe true transformation is powered by people who are committed to better ways of working, grounded in purpose, and united by a desire to leave a lasting impact. This role gives you the opportunity to directly shape how operational excellence is experienced across Europe and beyond.

If you’re ready to lead change at scale, drive performance with purpose, and help us deliver the Maersk Way — we’d love to hear from you.

#LI-Hybrid #LI-BL01

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.