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Working at Maersk

  • Company employees
    100,000+
  • Gender diversity (m:f)
    65:35

Hiring in

  • Southeast Asia
  • Europe
  • Australia
  • Bangladesh
  • Brazil
  • Canada
  • Chile
  • China
  • Colombia
  • Ecuador
  • Egypt
  • Georgia
  • Hong Kong SAR China
  • Israel
  • India
  • Japan
  • Kenya
  • South Korea
  • Lebanon
  • Sri Lanka
  • Mauritius
  • Mexico
  • Panama
  • Peru
  • Pakistan
  • Saudi Arabia
  • Türkiye
  • Taiwan
  • Tanzania
  • United States
  • Uruguay
  • South Africa

Office locations

Join Maersk in Itajai, Brazil as an Intern - Customer Experience on a part-time basis. Support global supply chain logistics and digital transformation while managing customer interactions and shipment operations.

Requirements

  • Currently enrolled in higher education in Administration, Economics, Logistics, International Relations, Foreign Trade, or related fields.
  • Proficiency in MS Office.
  • Intermediate English and good communication skills.
  • Basic knowledge of import/export is required; familiarity with Incoterms and maritime transport is preferred.

Skills & Responsibilities

  • Import/Export knowledge: Assist with basic import and export processes, shipment status updates, and documentation control.
  • Communication: Support customer service delivery within established timeframes and collaborate with local and global teams.
  • Systems operation: Update internal systems and operational controls efficiently.
  • Logistics awareness: Apply familiarity with shipping documents and logistics concepts.
  • Potential transition routes: People from customer service or administrative support roles may bring relevant communication and organizational skills, alongside meeting the educational requirements for this internship.

Job description

Temos uma visão além do oceano: integrando a logística de contêineres, conectando e simplificando a cadeia de suprimentos de nossos clientes. Contamos com a nossa gente para que isso aconteça!

Junte-se a nós enquanto embarcamos em uma transformação digital que revolucionará o negócio de logística: você desempenhará um papel vital em nosso sucesso, gerenciando a experiência do cliente e construindo uma trajetória de sucesso em sua carreira.

Principais responsabilidades:

  • Apoiar o atendimento ao cliente, garantindo respostas dentro dos prazos estabelecidos

  • Auxiliar na atualização e no envio de status dos embarques

  • Dar suporte no controle e organização de documentos (BL, Invoice, Packing List, etc.)

  • Atualizar sistemas internos e controles operacionais

  • Trabalhar em conjunto com o time local e global para garantir o fluxo das atividades

  • Conhecimento básico de importação/exportação

  • Familiaridade com conceitos logísticos (Incoterms, transporte marítimo, etc.) será um diferencial

Nós estamos procurando por:

  • Ensino superior cursando em Administração, Economia, Logística Relações Internacionais, Comércio Exterior ou áreas correlatas

  • Conhecimento no pacote office

  • Boa comunicação

  • Inglês intermediário

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, pregnancy, gender identity or any other characteristic protected by applicable law.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Apply now
Maersk

Estagiário de Customer Experience - Comércio Exterior

Itajai, Santa Catarina

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