Join Maersk in Singapore as a FL Customer Service Support in a full-time capacity, working a 5-day work week from 8:30am to 6:00pm. This role involves processing customs permits, coordinating with shipping carriers, and ensuring seamless logistics operations.
Requirements
Minimum education of GCE 'O' level, GCE 'A' level, or Diploma in Business, Logistics, or equivalent.
At least 1 year of relevant logistics experience preferred.
Proficiency in MS Office and Excel.
Ability to perform overtime when required.
Certificate of Customs Competency Test and WMS experience are added advantages.
Skills & Responsibilities
MS Office & Excel: Process import and export customs permits and update shipment statuses accurately.
Communication Skills: Liaise with customs officers, shipping carriers, and internal customers for smooth shipment arrivals and departures.
Administrative Skills: Arrange cheque requisitions with the Finance division and ensure prompt customs clearance.
Logistics Knowledge: Facilitate the processing of duty payment permits for local domestic sales and goods release.
Potential transition routes: People from customer service or administrative roles may bring strong communication and organizational skills, alongside meeting the basic educational and logistics requirements.
Job description
Responsibilities: -
Processing of import and export customs permits for warehouse goods
Processing of the duty payment permit for local domestic sale
Liaise with customs officer for the shipment arrivals and departure
Ensure accuracy of the information applied in the customs permit
Responsible for updating the customers on the status of shipment arrival and departure
Arrange for the cheque requisition to shipping carrier with Finance division
Arrange for prompt customs clearance with third party service providers
Liaise with internal customers for goods and receipt and release
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
Requirements:
GCE 'O' level, GCE 'A' level, Diploma/Advanced/Higher/Graduate Diploma in Business studies/ Administration management, Logistics/Transportation or equivalent.
At least 1 year of relevant working experience in the logistics industry preferred
Added advantage if possess Certificate of Customs Competency Test for Declarants by Singapore Customs
Proficiency in MS office, Excel
Experience with a Warehouse Management System (WMS) is preferred and will be considered an advantage.
Ability to work in a dynamic and fast pace environment while maintaining a positive attitude and providing exemplary customers services
Possess strong administrative skills and communication skills
Able to perform overtime when required
Candidates with many years experience can be considered for supervisor role.
