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Working at Maersk

  • Company employees
    100,000+
  • Gender diversity (m:f)
    65:35

Hiring in

  • Southeast Asia
  • Europe
  • United Arab Emirates
  • Argentina
  • Australia
  • Bangladesh
  • Bahrain
  • Brazil
  • Canada
  • Chile
  • China
  • Colombia
  • Ecuador
  • Egypt
  • Georgia
  • Hong Kong SAR China
  • Israel
  • India
  • Japan
  • Kenya
  • South Korea
  • Lebanon
  • Sri Lanka
  • Mauritius
  • Mexico
  • Panama
  • Peru
  • Pakistan
  • Saudi Arabia
  • Türkiye
  • Taiwan
  • Tanzania
  • United States
  • Uruguay
  • South Africa

Office locations

Join Maersk as an Air Freight Operations Associate in Machelen, Belgium. This full-time role involves managing import and export shipments, handling documentation, and supporting pricing activities within a close-knit team.

Requirements

  • Experience in the air freight industry
  • Strong knowledge of import and export processes
  • Good command of English (written and spoken)
  • Experience with pricing and knowledge of French are considered advantages
  • No specific degree or minimum years of experience stated

Skills & Responsibilities

  • Air Freight Operations: Manage the daily operational and administrative handling of import and export shipments.
  • Documentation & Compliance: Prepare and verify all required transport and customs documentation.
  • Communication: Liaise with customers, airlines, agents, and suppliers while monitoring shipments.
  • Pricing & Support: Support pricing activities and prepare quotations when required.
  • Potential transition routes: People from logistics coordinator or freight forwarding roles may bring relevant transport management skills, alongside meeting strong import and export process knowledge.

Job description

We are looking for an experienced Air Freight Operations Agent to join our growing team.

The ideal candidate has a solid background in air freight operations and experience managing the complete handling of both import and export shipments. Experience with pricing is considered a strong advantage.

Profile

  • Experience in the air freight industry.

  • Strong knowledge of import and export processes.

  • Experience with pricing is an advantage.

  • Good command of English, both written and spoken.

  • Knowledge of French is a plus.

  • A proactive, accurate and customer-oriented mindset.

  • Able to work both independently and as part of a team.

  • Takes ownership of responsibilities and proactively contributes to improving processes and operational efficiency.

Key Responsibilities

  • Manage the daily operational and administrative handling of import and export shipments.

  • Liaise with customers, airlines, agents and suppliers.

  • Prepare and verify all required transport and customs documentation.

  • Monitor shipments and proactively communicate any delays or operational issues.

  • Support pricing activities and prepare quotations when required.

  • Contribute to delivering an efficient, reliable and high-quality service to our customers.

What We Offer

  • A varied and challenging position within a small and close-knit team.

  • A friendly, collaborative, and supportive working environment.

  • Regular office hours, allowing for a healthy work-life balance.

  • A workplace where initiative is valued and new ideas are encouraged.

  • Opportunities for professional development, increased responsibilities, and career growth within the company.

#RPO

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Apply now
Maersk

Air Freight Operations Associate

Machelen
On-site

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