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Maersk • Belgium, Machelen, 1830 | Belgium

Air Freight Operations Associate

Employment type:  Full time
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Job Description

We are looking for an experienced Air Freight Operations Agent to join our growing team.

The ideal candidate has a solid background in air freight operations and experience managing the complete handling of both import and export shipments. Experience with pricing is considered a strong advantage.

Profile

  • Experience in the air freight industry.

  • Strong knowledge of import and export processes.

  • Experience with pricing is an advantage.

  • Good command of English, both written and spoken.

  • Knowledge of French is a plus.

  • A proactive, accurate and customer-oriented mindset.

  • Able to work both independently and as part of a team.

  • Takes ownership of responsibilities and proactively contributes to improving processes and operational efficiency.

Key Responsibilities

  • Manage the daily operational and administrative handling of import and export shipments.

  • Liaise with customers, airlines, agents and suppliers.

  • Prepare and verify all required transport and customs documentation.

  • Monitor shipments and proactively communicate any delays or operational issues.

  • Support pricing activities and prepare quotations when required.

  • Contribute to delivering an efficient, reliable and high-quality service to our customers.

What We Offer

  • A varied and challenging position within a small and close-knit team.

  • A friendly, collaborative, and supportive working environment.

  • Regular office hours, allowing for a healthy work-life balance.

  • A workplace where initiative is valued and new ideas are encouraged.

  • Opportunities for professional development, increased responsibilities, and career growth within the company.

#RPO

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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Working at Maersk

1 office day / week 2 office days / week

A little flex time

Company benefits

Open to part time work for some roles
Open to compressed hours
In house training
Health insurance
Dental coverage
Mental health platform access
Compassionate leave
Life assurance
Annual bonus
Referral bonus
Employee assistance programme
Employee discounts
Adoption leave
Private GP service
Buy or sell annual leave
Religious celebration leave
401K
Annual pay rises
Enhanced pension match/contribution
Learning platform
Mentoring
Enhanced maternity leave
Shared parental leave
Women’s health leave
L&D budget
Professional subscriptions
Lunch and learns

Awards & Accreditations

3rd - Best Workplace Culture

3rd - Best Workplace Culture

Flexa awards 2026
Best Workplace Benefits

Top 10 - Best Workplace Benefits

Flexa awards 2026
Flex spring

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Company employees:

100,000+

Gender diversity (m:f):

65:35

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