Join Maersk in Singapore as a FL Customer Service Support on a full-time basis. In this role, you will process customs permits, coordinate with shipping carriers, and manage customer communications in a dynamic environment.
Requirements
GCE 'O' level, GCE 'A' level, or Diploma/Advanced/Higher/Graduate Diploma in Business Studies, Administration Management, Logistics/Transportation, or equivalent.
At least 1 year of relevant working experience in the logistics industry preferred.
Proficiency in MS Office and Excel.
Strong administrative and communication skills.
Certificate of Customs Competency Test for Declarants by Singapore Customs is an added advantage.
Experience with a Warehouse Management System (WMS) is preferred.
Skills & Responsibilities
MS Office/Excel: Process import and export customs permits and manage administrative duties with high accuracy.
Logistics & WMS: Coordinate prompt customs clearance and handle warehouse goods documentation using industry systems.
Communication Skills: Liaise with customs officers, shipping carriers, and internal customers regarding shipment arrivals and departures.
Potential transition routes: People from administrative assistant or freight forwarding roles may bring relevant customer service and logistics administration skills, alongside meeting the educational and industry requirements.
Job description
Responsibilities: -
Processing of import and export customs permits for warehouse goods
Processing of the duty payment permit for local domestic sale
Liaise with customs officer for the shipment arrivals and departure
Ensure accuracy of the information applied in the customs permit
Responsible for updating the customers on the status of shipment arrival and departure
Arrange for the cheque requisition to shipping carrier with Finance division
Arrange for prompt customs clearance with third party service providers
Liaise with internal customers for goods and receipt and release
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
Requirements:
GCE 'O' level, GCE 'A' level, Diploma/Advanced/Higher/Graduate Diploma in Business studies/ Administration management, Logistics/Transportation or equivalent.
At least 1 year of relevant working experience in the logistics industry preferred
Added advantage if possess Certificate of Customs Competency Test for Declarants by Singapore Customs
Proficiency in MS office, Excel
Experience with a Warehouse Management System (WMS) is preferred and will be considered an advantage.
Ability to work in a dynamic and fast pace environment while maintaining a positive attitude and providing exemplary customers services
Possess strong administrative skills and communication skills
Able to perform overtime when required
Candidates with many years experience can be considered for supervisor role.
