Join Maersk as a FL Customer Service Support in Singapore for a full-time5-day work week role (8.30am to 6.00pm). You will process customs permits, coordinate shipments, and manage customer communications in a dynamic logistics environment.
Requirements
GCE 'O' level, GCE 'A' level, or Diploma/Advanced/Higher/Graduate Diploma in Business Studies, Administration Management, Logistics/Transportation, or equivalent.
At least 1 year of relevant working experience in the logistics industry preferred.
Certificate of Customs Competency Test for Declarants by Singapore Customs is an added advantage.
Proficiency in MS Office and Excel.
Experience with a Warehouse Management System (WMS) is preferred.
Ability to work in a fast-paced environment and perform overtime when required.
Skills & Responsibilities
MS Office/Excel: Process import and export customs permits and update shipment statuses accurately.
Logistics Coordination: Liaise with customs officers and third-party service providers for prompt customs clearance and shipment arrivals.
Communication: Update internal and external customers regarding shipment statuses while providing exemplary customer service.
Administrative Skills: Arrange cheque requisitions with the Finance division and maintain robust documentation.
Potential transition routes: People from customer service or administrative roles may bring transferable client-facing and organisational skills, alongside meeting the logistics industry experience requirements.
Job description
Responsibilities: -
Processing of import and export customs permits for warehouse goods
Processing of the duty payment permit for local domestic sale
Liaise with customs officer for the shipment arrivals and departure
Ensure accuracy of the information applied in the customs permit
Responsible for updating the customers on the status of shipment arrival and departure
Arrange for the cheque requisition to shipping carrier with Finance division
Arrange for prompt customs clearance with third party service providers
Liaise with internal customers for goods and receipt and release
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
Requirements:
GCE 'O' level, GCE 'A' level, Diploma/Advanced/Higher/Graduate Diploma in Business studies/ Administration management, Logistics/Transportation or equivalent.
At least 1 year of relevant working experience in the logistics industry preferred
Added advantage if possess Certificate of Customs Competency Test for Declarants by Singapore Customs
Proficiency in MS office, Excel
Experience with a Warehouse Management System (WMS) is preferred and will be considered an advantage.
Ability to work in a dynamic and fast pace environment while maintaining a positive attitude and providing exemplary customers services
Possess strong administrative skills and communication skills
Able to perform overtime when required
Candidates with many years experience can be considered for supervisor role.
