People Operations Technical Process Manager (all genders)

Job Description

The Role

We are seeking a dynamic, hands-on Technical Process Manager to join our People Operations team in our growing international SaaS company. This role focuses on enhancing and streamlining our technical procedures within the department. This includes everything from implementing new technical solutions, verifying the effectiveness of existing workflows, to exploring potential enhancements. The Technical Process Manager will play a pivotal role in establishing process optimizations while working cross-functionally to ensure technical process efficiency in the company.

What you'll do

• Identify, analyze, and execute the implementation of key technical processes such as HiBob and Greenhouse within the People department.
• Maintaining the tool landscapes in the People department, proactively offering insights for potential software or technology upgrades.
• Collaborate cross-departmentally to gauge the effectiveness of our technical processes, and implementing changes as needed.
• Construct, supervise, and evaluate new technical procedures, establishing KPIs to validate process efficiency.
• Recognize potentials to further enhance our workflows and implement solutions focused on process automation and optimization.
• Document comprehensive procedural standards and offer comprehensive training to relevant stakeholders.
• Lead project management initiatives for process enhancement, contributing strategic insights to high-value projects focusing on functional improvements.
• Work remotely and/or at our location in Berlin, Germany.

What you bring to the table

• Proven experience in a similar role within the People department in the tech or SaaS industry.
• Proficiency in using and implementing systems such as HiBob and Greenhouse.
• Deep understanding of HR/ TA Onboarding and Offboarding procedures, process management, automation, and optimization strategies.
• Experience in maintaining and initiating the use of new software and technologies within a department.
• Strong project management skills, along with the ability to manage and prioritize multiple projects simultaneously.
• Exceptional written and verbal communication skills, with an ability to work collaboratively across various departments.
• A solutions-oriented mindset, with a keen eye for detail and a knack for strategic, analytical thinking.
• Business fluent in English, which enables you to communicate confidently with our international teams.

Perks at work

• LucaFlex – We enable you to determine your work schedule and location according to your needs
• Mobile Work – Sometimes a change of scenery can boost creativity and productivity. And sometimes it’s just time for a break. That’s why we offer you our mobile work options or a sabbatical
• Learning & Development – We encourage you to pursue knowledge and inspiration and give you the time, space, and budget to do so
• Health & Wellbeing – We care about your mental health and wellbeing and provide you with the programs to stay fit, productive, and get the support you need
• Generous vacations – We encourage you to take time off to relax, travel, and recharge
• LucaNet.Engage – We support your personal and professional development in a targeted manner with our employee development process
• Compensation and Company Pension Plan – We are committed to Fair Pay as well as supporting our people also for their future with a company pension plan and/or pension allowances
• Charity Time – We support you in taking the time to do some good
• Team Spirit – We work as a team and like to celebrate as a team, so we take any opportunity to get together, learn together, and celebrate together
• JobRad – We have partnered with JobRad so that you can find your dream bike supported by us
• Staff Discounts – Thanks to our corporate benefits partner, you can receive a whole bunch of discounts for different areas

Powered by uniqueness

Everybody’s different here and we like it that way. At LucaNet, we are powered by the uniqueness of our people and are committed to creating an inclusive work environment where everyone can grow and feels respected. The more voices we have represented in our business, the more we will all thrive, contribute, and be forward-thinking. That’s why we only want to assess candidates based on qualifications, merit, and business needs. You are welcome at LucaNet for who you are, no matter your gender identity, sexual orientations, personal expression, racial identity, ethnicity, religious belief, and disability status.
People don’t fit into neat boxes, we know that. If you think you’d excel in this position, even if you don’t cover all points, we really want to get to know you and why you’re great for the role. Please avoid including your picture, age, and marital status in your CV.

Learn more about our culture and D&I journey