Account Management Team Lead

Job Description

The Role

As our Account Management Team Lead, you will play a crucial role in leading our growing account management team to success. You will act as an additional aspect of leadership, ensuring that our salespeople are thriving and achieving their targets. We are looking for someone who can drive customer strategy and the implementation of growth plans for LucaNet in the DACH region

What you'll do

• Lead and mentor a team of Account Managers. Your leadership will inspire and motivate the team to achieve their best performance.
• Drive a dynamic and fast-paced environment, setting high standards and leading by example. Your ability to remain calm under pressure and to manage multiple priorities will set the tone for the team.
• You will manage the performance of your team through regular feedback, performance reviews, and development plans. By fostering an engaging and supportive environment, you will help your team members grow and advance in their careers.
• You will drive initiatives to up-sell and cross-sell our products to existing customers, aiming to maximise revenue and deepen customer relationships.
• You will promote the migration of customers to our SaaS solution, ensuring they understand the benefits and value of the transition. Managing contractual relations, you will negotiate new pricing and discounts effectively.
• You will utilise value and consultative selling approaches, understanding customer needs and positioning our solutions to meet those needs effectively. Your approach will be customer-centric, focusing on building long-term relationships.

What you bring to the table

• SaaS Sales Expertise - Proven ability to sell SaaS products and understand their benefits over standalone or on-premise solutions.
• Financial Acumen - Ability to engage with finance professionals and understand financial topics such as P&L, balance sheets, and consolidation.
• Client Relationship Management - Strong track record in building and maintaining customer relationships.
• Team/People Leadership - Experience in leading, coaching, and motivating a sales team. Skills in pipeline management and forecasting.

Perks at work

• LucaFlex – With our LucaFlex working model, you have the opportunity to plan your working hours and location according to your needs and business commitments.
• Mobile Work – Sometimes a change of scenery can boost creativity and productivity. And sometimes it’s just time for a break. That’s why we offer you mobile work options or a sabbatical.
• Team Spirit – We work as a team and like to celebrate as a team, so we take any opportunity to get together, learn together, and celebrate together.
• Learning & Development – We encourage you to pursue knowledge and inspiration and give you the time, space, and budget to do so.
• Charity Time – We support you in taking the time to do some good, individually or as a team.
• Health & Wellbeing – We care about your mental health and wellbeing and provide you with the programs to stay fit, productive, and get the support you need.
• Generous vacations – We encourage you to take time off to relax, travel, and recharge.
• LucaNet.Engage – With our Engage process, we support your personal and professional development in a targeted manner and regular talks.
• JobRad – We have partnered with JobRad so that you can find your dream bike supported by us.

Powered by uniqueness

Everybody’s different here and we like it that way. At LucaNet, we are powered by the uniqueness of our people and are committed to creating an inclusive work environment where everyone can grow and feels respected. You are welcome at LucaNet for who you are, no matter your gender identity, sexual orientation, personal expression, racial identity, ethnicity, religious belief, and disability status. That’s why we only want to assess candidates based on qualifications, merit, and business needs.
People don’t fit into neat boxes, we know that. If you think you’d excel in this position, even if you don’t cover all points, we really want to get to know you and why you’re great for the role. Please avoid including your picture, age, and marital status in your CV.

Learn more about our culture and D&I journey