(Senior) Account Manager (all genders)

Job Description

The Role

To strengthen our team, we are looking for a Senior Account Manager (all genders) to drive customer strategy and the implementation of growth plans for LucaNet Germany. With commitment and ambition, you can actively help shape our success.

What you'll do

• You will process a wide variety of inquiries from our customers, from invoices and price adjustments to license extensions and cloud migration.
• You actively approach existing customers to migrate to our new price model.
• You are responsible for onboarding new customers with regard to data collection from internal systems and cloud orders.
• You support the Account Executive in closing new deals by tracking open offers.
• You are responsible for CRM data maintenance.
• Working at eye level and a promising, international working environment are a matter of course for us.

What you bring to the table

• You have successfully completed your studies in business administration or a comparable qualification.
• Ideally, you have already gained several years of practical experience in sales / account management.
• You are characterized by a high level of software affinity.
• You have a high level of service orientation and communication skills.
• Business fluent language skills in German and English allow you to communicate confidently with our international customers, partners and colleagues. French would be a plus.

Perks at work

• LucaFlex – With our LucaFlex working model, you have the opportunity to plan your working hours and location according to your needs and business commitments.
• Mobile Work – Sometimes a change of scenery can boost creativity and productivity. And sometimes it’s just time for a break. That’s why we offer you mobile work options or a sabbatical.
• Team Spirit – We work as a team and like to celebrate as a team, so we take any opportunity to get together, learn together, and celebrate together.
• Learning & Development – We encourage you to pursue knowledge and inspiration and give you the time, space, and budget to do so.
• Charity Time – We support you in taking the time to do some good, individually or as a team.
• Health & Wellbeing – We care about your mental health and wellbeing and provide you with the programs to stay fit, productive, and get the support you need.
• Generous vacations – We encourage you to take time off to relax, travel, and recharge.
• LucaNet.Engage – With our Engage process, we support your personal and professional development in a targeted manner and regular talks.
• JobRad – We have partnered with JobRad so that you can find your dream bike supported by us.

Powered by uniqueness

Everybody’s different here and we like it that way. At LucaNet, we are powered by the uniqueness of our people and are committed to creating an inclusive work environment where everyone can grow and feels respected. You are welcome at LucaNet for who you are, no matter your gender identity, sexual orientation, personal expression, racial identity, ethnicity, religious belief, and disability status. That’s why we only want to assess candidates based on qualifications, merit, and business needs.
People don’t fit into neat boxes, we know that. If you think you’d excel in this position, even if you don’t cover all points, we really want to get to know you and why you’re great for the role. Please avoid including your picture, age, and marital status in your CV.

Learn more about our culture and D&I journey