HR Operations Specialist (Payroll & Benefits)

Job Description

We are currently representing a leading global Financial Services firm in the appointment of high-calibre professionals as part of a period of strategic growth and investment.
Our client operates at the intersection of corporate, fiduciary and regulatory services, partnering with private equity houses, investment managers and international financial institutions. Backed by long-term institutional investment and an established global brand, the firm is scaling its capabilities, technology and international footprint.
This is an opportunity to join a business that combines the agility of a growth platform with the credibility, client base and governance of a market leader.

The Role

The HR Operations Specialist (Payroll & Benefits) will support the delivery of accurate, compliant, and employee-focused HR operations within a growing Financial Services organisation.

The role is responsible for day-to-day payroll and benefits administration, maintaining high standards of data integrity across HR systems, and acting as the first point of contact for employee pay and benefits queries. The role supports the full employee lifecycle from onboarding to offboarding and works closely with Finance, HR colleagues, and external providers to ensure strong governance and a high-quality employee experience.

Key Responsibilities

• Deliver end-to-end payroll processing, ensuring accuracy, timeliness, and compliance with local legislation.
• Administer employee benefits including pensions, health insurance, life assurance, and related programmes.
• Maintain accurate employee data within HR systems, supporting audit readiness and regulatory requirements.
• Act as the primary contact for payroll and benefits queries from employees and managers.
• Produce payroll and benefits reporting, reconciliations, and support year-end and statutory processes.
• Identify opportunities to improve payroll and benefits processes, including automation and system enhancements.
• Support payroll and benefits activities for new starters, role changes, and leavers.

What is Necessary for Success

• 2–5 years’ experience in HR Operations, Payroll, or Benefits administration, ideally within Financial Services or a regulated environment.
• Strong understanding of payroll processes, statutory deductions, and compliance requirements.
• Experience using HRIS platforms (e.g. SAP SuccessFactors, Workday, HiBob) and working with payroll providers.
• Strong Excel skills and confidence handling payroll and benefits data.
• Detail-oriented, reliable, and comfortable working to deadlines.
• Clear communicator with a service-focused mindset.
• CIPD or payroll-related qualification is desirable.