Learning and Development Business Partner - EY-Parthenon - Associate Director

Job Description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

EY’s Global Learning function designs, develops and deploys technical and non-technical learning to EY professionals across the world to help them grow their skills and accelerate their careers. In the Business Partnering team, we are responsible for listening and advising stakeholders on their learning needs in order to create the Global learning offering.

We are looking for a colleague to join our virtual team working from over 20 geographical locations across the world.

We offer flexible work arrangements, the chance to work in a multicultural and multinational environment, and best in class teaming and collaboration. We are looking for a colleague who will offer new ideas and insights to our work across EY.

As a Learning Business Partner, you will ensure our priority global learning solutions are delivered to an exceptional standard across EY. Your focus will be on EY-Parthenon (formerly Strategy and Transactions) learning where you will work proactively to understand the direction of the Service Line, the required skills and knowledge of their people and to define and maintain effective learning curricula to enable their performance agenda.

The opportunity

You will work at Executive level to define and manage the global learning curriculum for the EY-Parthenon Learning portfolio, working with stakeholders to define global content development projects as necessary to achieve the required outcomes for EY. You will capture, assess and prioritize skills needs, provide advice and determine the most effective solutions to enhance performance. The role will manage relationships with business stakeholders across EY-Parthenon in all Regions.

Your key responsibilities

• Responsible for business partnering and managing relationships for EY-Parthenon Learning
• Work proactively to understand the direction of the Service Line, the required skills and knowledge of their people and to define and maintain effective learning curricula to enable their performance agenda
• Manage and maintain the curriculum plan and catalog for a portion of the portfolio, review and update the existing catalog, and align Global and Region catalogs to avoid duplication where required
• Identify and assess skills needs (or engage Design colleagues where required) to ensure root causes are identified and determine the optimal learning solution
• Work with Global colleagues to reduce learning duplication across client portfolios and between Global and Regions
• Oversee and approve the development of learning solution plans: confirm the scope, approach and resource model required to deliver the learning solution in design and development
• Work with the Portfolio Design and Deployment teams at the region level to ensure that agreed Learning solutions are deployed as planned to achieve required business outcomes
• Ensure the business provides the inputs needed to start and run learning design initiatives on time (e.g., Subject Matter Resource networks)
• Manage communication with business stakeholders on the learning portfolio overall to ensure they are updated on the status of learning initiatives throughout the lifecycle
• Build and maintain effective relationships outside Learning (e.g., Talent Development, Strategic Talent Consultants, Knowledge) to ensure learning can propose and facilitate holistic solutions
• Deliver reporting to agreed business and talent stakeholders on learning performance against agreed standards and metrics in a timely way. Highlight and resolve any issues with business accounts involving learning colleagues as required
• Promote and enforce a strong ‘one team’ culture in Learning and working with other leaders to build one high performing team

Skills and attributes for success

• Strong experience serving clients in a professional services firm, including Big Four and strategy consultancies
• Strong business acumen, understanding of EY-Parthenon’s business and EY’s All In strategy
• Experience utilizing AI in learning workflow and processes, and how AI is impacting our learner’s day-to-day activities and opportunities
• Strong aptitude and experience in learning innovation, experimentation, curiosity etc.
• Strong knowledge of talent and learning strategies and experience to implement them effectively Knowledge of human performance improvement (HPI) principles, models and processes for root causes analysis, and recommendation of training and non-training solutions to solve performance problems or maximize performance opportunities
• Strong knowledge of - and commitment to optimize - learning processes and standards
• The ability to forge strong relationships with senior leaders to understand their business priorities and to help achieve them through talent and learning solutions
• Strong consulting skills - the ability to understand and challenge client requirements, and to determine the most appropriate solutions
• Strong project management skills - the ability to work collaboratively with other members of the Global Learning team and Regional teams to deliver quality and timely solutions to clients
• Strong organizational skills - the ability to set priorities, allocate budget and work within effective time frames Strong influencing and communication skills - maturity to interact with senior leaders in the organization, and (where required) to resolve issues or challenges as they arise
• Strong collaboration skills - work effectively with other members of the Learning team ensuring clients’ needs and expectations are met
• Ability to use Learning technology and tools, as well as other relevant talent systems and knowledge tools
• Due to the global nature of the role, travel and a willingness to work alternative hours will be required

What we look for

• In addition to a degree, qualification in a related discipline
• A senior learning professional passionate about technology and innovation, comfortable with a fast pace and working closely with leaders and clients, who will inspire their team to find and cultivate their own purpose Demonstrable experience of managing change initiatives in global, matrix organizations
• Demonstrable experience of working in fast-paced, stressful environments to deliver required results.

This job posting relates to an existing vacancy within our organization.

What we offer you (Canada)

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you to decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage plan, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry

• Learning opportunities to develop new skills and progress your career

• The freedom and flexibility to handle your role in a way that’s right for you

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodation you may need.

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

What we offer you
The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges. At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $123,600 to $238,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $148,400 to $270,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

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At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with the highest ethical principles and regulatory requirements

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