Editorial Onboarding and Digital Content Intern

Job Description

As Emerald continues to grow its journal portfolio through acquisitions, partnerships, and new launches, there is an increasing need for a scalable, consistent, and high quality onboarding experience for new journals and their editorial teams. Currently, onboarding materials are dispersed across multiple documents, systems, and teams, which can make it difficult for newly acquired or newly launched journals to gain a clear understanding of Emerald’s workflows, tools, expectations, and best practices.

This internship project focuses on creating a comprehensive onboarding package specifically designed for new journals transitioning into Emerald’s publishing environment. The intern will consolidate existing resources, standardise training content, and produce a suite of onboarding videos aligned with Emerald’s brand and operational workflows. They will also explore hosting options and develop strategies to ensure these materials are accessible, engaging, and consistently used. This project gives the intern valuable experience in multimedia content creation, operational design, stakeholder collaboration, and publishing workflows.

The internship will be for a duration of 3 months.

Location: We perform at our best when we feel trusted and are able to choose an approach to working that suits us best, which is why we are a remote-first company. However, we also believe in face to face collaboration, and our UK colleagues meet once a month for team time and quarterly for company get togethers in our Leeds office, so we ask that you be within a commutable distance that you are comfortable with in order to attend the office on those occasions.

Please note that although we are a remote-first company, the role will need to be carried out from the UK. As such, we are unable to accommodate remote arrangements from other countries.

About our Recruitment Process: We welcome applications from all individuals, irrespective of age, disability, sex, gender identity, sexual orientation, race, nationality, ethnic or national origin, religion, or belief. As we understand the value of the transferability of skills and experiences, we are not looking for the 'perfect candidate', we encourage everyone who is truly excited about our mission to apply.

We receive a high volume of interest in our roles and may close applications early if we reach capacity. We strongly recommend applying as soon as possible to avoid disappointment.
If you require additional time to complete your application due to accessibility needs or other circumstances, please don’t hesitate to contact us, we’re happy to support you.

Day to day you'll work on:

• Consolidating Existing Onboarding Materials: Review onboarding materials from the Peer Review, commissioning, production and general editor support teams. Identify outdated or inconsistent content as well as areas needing improvement. Develop a cohesive onboarding pack for new journal covering ScholarOne, editorial responsibilities, production process, ethical requirements, and Emerald standards and policies.
• Planning and Scripting Video Training Modules: Identify key onboarding modules most needed for new launches. Draft scripts based on existing practices, ensuring clarity, accuracy and alignment with Emerald’s process while collaborating with internal stakeholders to validate content.
• Research Producing Video Content: Research best practices for filming and editing short instructional videos. Ensure video comply with Emerald’s branding, tone, and accessibility guidelines.
• Developing a Hosting and Delivery Strategy: Evaluate potential hosting environments. Recommend the most effective method for accessibility and long-term resource management. Propose strategies to ensure journal teams actively watch and use materials.
• Feedback and Testing: Share drafts of materials and videos with internal stakeholders and selected journal editors for feedback. Test materials on 2-3 onboardings and gather comments. Incorporate revisions to improve clarity and usability. Provide supporting assets such as transcripts, checklists, or templates.
• Final Handover and Documentation: Produce complete onboarding pack ready for use. Deliver a library of video modules with clear hosting instructions and usage guidance. Provide recommendations for maintaining and updating the resources over time.

You’ll need to have:   

Content Creation and Communication Skills

• Strong writing skills for scripting and editing
• Ability to summarise complex processes into clear, concise materials

Interest in Multimedia and Digital Learning

• Enthusiasm for video creation, editing, or digital design
• Willingness to experiment with different content formats

Organisational and Project Management Skills

• Ability to manage multiple content streams
• Strong attention to detail and consistency

Collaboration and Stakeholder Engagement

• Comfortable gathering feedback from internal teams and editors
• Proactive and confident in asking questions

Brand Awareness and Creative Judgment

• Interest in maintaining a consistent look, tone, and feel across materials
• Eye for layout, accessibility, and user experience

What’s in it for you?

At Emerald, we value our people. Becoming a part of our team means you’ll join a trusting and flexible environment and we've been flexified so you can trust that we're a truly flexible workplace. All we ask is that you attend the office once a month to come together with work colleagues. You'll also have numerous opportunities to progress your career, as well as access to professional development and the opportunity to learn new skills.

You’ll receive a wide range of benefits, such as 38 days annual leave (inclusive of bank holidays), remote flexible working, a discretionary performance bonus, 6% pension contribution (raising to 7% if you choose to increase your contribution above 2%) and various benefits aimed at supporting your wellbeing and work-life balance such as a working from home allowance. You can check out a full list of our benefits here.

Roles are advertised at a benchmarked market median rate. Offers will be made within a range of the median, depending on skills and experience.

Please note - Applicants must be authorized to work in the UK without restrictions or sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Emerald Group is committed to creating an inclusive environment for all of our applicants. If you would like to request any accommodations/adjustments from application through to interview stages, please complete the relevant section within the application or contact us at peopleteam@emerald.com and let us know.