Migration Workflow Intern

Job Description

This internship project will support and contribute directly to the delivery of the migration of journals from a legacy submission system to Emerald's current submission partner, ScholarOne.

Migrating these titles is essential to achieving fully aligned processes, efficient staff training, consistent reporting, and integration with Emerald’s end‑to‑end publishing systems.

This internship will play a key operational role in supporting the migration, including workflow mapping, editor engagement, system preparation, and coordination of the transfer of active manuscripts. This project allows for hands-on experience in publishing operations, systems migration, stakeholder management, and cross-functional project delivery.

This internship will be for a duration of 3 months.

Location: We perform at our best when we feel trusted and are able to choose an approach to working that suits us best, which is why we are a remote-first company. However, we also believe in face to face collaboration, and our UK colleagues meet once a month for team time and quarterly for company get togethers in our Leeds office, so we ask that you be within a commutable distance that you are comfortable with in order to attend the office on those occasions.

Please note that although we are a remote-first company, the role will need to be carried out from the UK. As such, we are unable to accommodate remote arrangements from other countries.

About our Recruitment Process: We welcome applications from all individuals, irrespective of age, disability, sex, gender identity, sexual orientation, race, nationality, ethnic or national origin, religion, or belief. As we understand the value of the transferability of skills and experiences, we are not looking for the 'perfect candidate', we encourage everyone who is truly excited about our mission to apply.

We receive a high volume of interest in our roles and may close applications early if we reach capacity. We strongly recommend applying as soon as possible to avoid disappointment.
If you require additional time to complete your application due to accessibility needs or other circumstances, please don’t hesitate to contact us, we’re happy to support you.

Day to day you'll work on:

• Workflow mapping and alignment of current submission and peer review workflows to identify practices or workflows that require attention prior to migration. Produce clearly documented process maps to support decision-making and system configuration.
• Editor Engagement and Relationship Support: Work closely with editors to guide them through migration expectations, timelines, and changes to their processes. Assist in gathering editor preferences for elements of ScholarOne configuration when required.
• ScholarOne System Preparation and Configuration Support: Collaborate with the ScholarOne System’s Manager to translate workflow findings into system configuration requirements. Assist in testing configured workflows to ensure they align with editorial needs. Support the creation and review of draft settings for journal accounts, templates, and communication tools.
• Active Manuscript Transfer Planning and Execution: Work with the Peer Review team, ScholarOne manager, production, and external contacts to determine which active manuscripts need to move, how they will be transferred, and which metadata, files, reviewer assignments, and histories must be preserved. Support with data preparation, quality assurance checks, and migration tracking. Assist with drafting communications to authors, reviewers, and editors about the move.
• Cross-Department Collaboration: Collaborate with production teams to ensure downstream processes remain uninterrupted. Work alongside commissioning editors to prepare communications and support author/reviewer queries. Partner with the Peer Review Lead and senior stakeholders to monitor project timing, risks, and dependencies.
• Documentation and Reporting: Maintain accurate records of workflows, decisions, configurations, and migration progress. Assist with drafting internal updates and preparing materials for leadership briefings. Contribute to a post-migration summary evaluating what went well and lessons learned for future migrations.

You’ll need to have:   

Strong Communication Skills

• Able to interact professionally with journal editors
• Comfortable facilitating meetings and capturing feedback

Organisational and Project Coordination Skills

• Great attention to detail
• Able to track multiple moving pieces and follow timelines

Interest in Editorial Systems and Publishing Operations

• Curious about how peer review systems work
• Keen to learn practical, hands-on technical and operational skills

Analytical Mindset

• Able to compare workflows and spot gaps or inconsistencies
• Comfortable documenting and interpreting processes

Collaborative and Proactive Attitude

• Enjoys teamwork across departments
• Willing to ask questions and seek clarification
• Ready to take ownership of tasks and follow through

What’s in it for you?

At Emerald, we value our people. Becoming a part of our team means you’ll join a trusting and flexible environment and we've been flexified so you can trust that we're a truly flexible workplace. All we ask is that you attend the office once a month to come together with work colleagues. You'll also have numerous opportunities to progress your career, as well as access to professional development and the opportunity to learn new skills.

You’ll receive a wide range of benefits, such as 38 days annual leave (inclusive of bank holidays), remote flexible working, a discretionary performance bonus, 6% pension contribution (raising to 7% if you choose to increase your contribution above 2%) and various benefits aimed at supporting your wellbeing and work-life balance such as a working from home allowance. You can check out a full list of our benefits here.

Roles are advertised at a benchmarked market median rate. Offers will be made within a range of the median, depending on skills and experience.

Please note - Applicants must be authorized to work in the UK without restrictions or sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Emerald Group is committed to creating an inclusive environment for all of our applicants. If you would like to request any accommodations/adjustments from application through to interview stages, please complete the relevant section within the application or contact us at peopleteam@emerald.com and let us know.