Join dunnhumby as a Shopper Insights Client Lead (Retail) based in Bentonville. In this client-facing role, you will act as a trusted advisor to Walmart Data Ventures partners, utilizing customer data science to drive customer-led decisions and unlock growth for Walmart and CPG partners.
Requirements
Bachelor's degree in a relevant subject.
Relevant experience with CPG, Merchants, or Retailers.
Client-facing or stakeholder management experience.
Experience with customer insights and a consultative approach.
Project management experience.
Mobility to be based in Bentonville.
Skills & Responsibilities
Relationship Management: Build trusted partnerships with Walmart Data Ventures partners and internal stakeholders to support customer-led decisions.
Data Analysis & Insights: Develop and deliver data-driven analyses to demonstrate the value of dunnhumby's customer data capabilities.
Strategic Recommendations: Translate customer insights into practical strategies across assortment, category management, and shopper strategy.
Project Management: Manage projects from concept to delivery while ensuring high-quality outcomes and alignment.
Potential transition routes: People from category management, retail analytics, or client success roles may bring strong stakeholder management and analytical skills, alongside meeting the required retail industry experience.
Job description
At dunnhumby, we’re the global leader in Customer Data Science, helping businesses thrive in the data-driven economy. With over 2,000 experts worldwide, we empower some of the world’s most iconic brands—including Tesco, Coca-Cola, Meijer, and Procter & Gamble—to put the Customer First and drive growth through data-driven insights.
We partner directly with Walmart Data Ventures and their platform Scintilla to deliver consulting, training, and customer-centric insights that help Walmart merchants and CPG partners unlock growth. If you’re passionate about turning data into action, driving better decisions, and helping the world’s largest retailer better serve its customers, we’d love to meet you. Join us to learn how you can be part of a team that’s shaping the future of retail
About the Role
We’re looking for a Shopper Insights Client Lead (Retail) to join our Walmart team in Bentonville. In this client-facing role, you’ll become a trusted advisor to Walmart Data Ventures Partners working side-by-side with them to support internal Walmart teams, helping the Walmart business to use customer insights to make better, customer-led decisions. Using customer insights derived from our data platform and eventually partnering with our data science team, you will own, develop, and deliver data-driven analysis that drives recognizable value, client satisfaction, and long-term relationship with Walmart. You will work with Walmart Merchandising and other cross-functional teams to help them use Walmart customer insights to place the customer at the heart of their decision-making.
What You'll Be Doing
You’ll combine customer insight, commercial understanding and relationship management to help Walmart stakeholders unlock growth opportunities and place the customer at the heart of decision-making.
Building trusted relationships with Walmart Data Ventures partners and other internal stakeholders.
Developing and delivering data-driven analysis that delivers clear value and client satisfaction.
Translating customer insight into practical recommendations across assortment, category management and shopper strategy.
Managing projects from concept through to delivery, ensuring high-quality outcomes and stakeholder alignment.
Demonstrating the value of dunnhumby’s customer data and insight capabilities through a consultative approach.
What We're Looking For
We're interested in people who are naturally curious about shoppers and passionate about helping clients make smarter decisions through data and insight.
Mobility to be based in Bentonville
Bachelors degree in a relevant subject
Relevant experience with CPG, Merchants or Retailers
Client facing or stakeholder management experience
Experience with customer insights and consultative approach to selling
