Product Director - Retail & Insights

dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers.

Product

Our Product team owns the vision, strategy and roadmap for the dunnhumby platform, the data, science and software that powers retailers and brands around the world. We work at the intersection of customer data, AI, and commercial impact, building products that turn insight into measurable growth.

About the Role

As Product Director, you will shape product strategy and guide the evolution of products that help retailers and brands make better customer-led decisions. You will work across technology, data science, commercial and client teams to ensure product investments deliver measurable value and support dunnhumby's long-term growth.

This is a senior leadership role focused on balancing customer needs, commercial priorities and platform innovation while building high-performing product teams.

What You'll Be Doing

Shape product strategy by defining and evolving the vision, roadmap and priorities for a portfolio of products that deliver customer and commercial value.

Lead investment decisions by balancing customer needs, market opportunities and business objectives to maximise impact.

Partner across functions including Product, Engineering, Data Science and Commercial teams to bring product strategies to life.

Drive innovation and growth through data, AI and emerging technologies that solve meaningful customer challenges.

Develop high-performing teams by coaching product leaders and fostering a customer-centric product culture.

What we are looking for

Strategic product leadership with the ability to translate long-term vision into actionable plans and measurable outcomes

Commercial acumen and strong judgement when making product, investment and prioritisation decisions

Executive stakeholder management skills, with confidence influencing senior business, technical and client leaders

Experience leading complex products or platforms in technology, data, analytics or software-led environments

Passion for customer-led innovation, with an interest in leveraging data, AI and emerging technologies to create business value

Experience working within large matrix organisations with a global footprint; exposure to retail, customer data or consumer-focused businesses is good to have

What You Can Expect From Us

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

And we don't just talk about diversity and inclusion. We live it every day, with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as living proof. We want everyone to have the opportunity to shine and perform at their best throughout our recruitment process, so please let your recruiter know what adjustments would help.

India Benefits

• Comprehensive medical insurance cover of INR 500,000 for employees and eligible dependants, including dental and vision cover up to INR 5,000, with optional top-up plans available.
• Group Life Insurance and Personal Accident cover provided, with coverage varying by grade.
• Employee Assistance Programme offering confidential support and up to six professional sessions through 1to1help.net.
• Wellbeing resources through the dh Wellness Hub, plus internet allowance of INR 2,000 per month for blended working.
• 25 days' holiday plus 10 public holidays, along with a day off for your birthday.
• Family leave benefits including 26 weeks maternity leave, 4 weeks paternity leave, and adoption leave provisions.

Our Approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a healthy work-life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise it with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

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