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Centrica • United Kingdom

Infrastructure Operations Analyst

Employment type:  Full time

Remote-first

A little flex time

Apply now

Job Description

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.

Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future.

Infrastructure Operations Analyst

Centrica Energy is the trading arm of Centrica. We trade LNG, gas, power and energy attributes - and connect independent producers, suppliers and corporate off-takers in the wholesale energy markets. We move and trade energy to satisfy the changing needs of customers.

We provide our clients with the best route-to-market services available to the market today, integrating sophisticated software, trading and structuring and optimizing exposures all the way from long term risk management down to physical trading seconds before delivery. In Centrica Energy we have a diversified portfolio of energy assets under management, and we represent the new generation of energy traders, leading our customers to value on low-carbon, digital energy markets across the World. Our offices span across London, Denmark, Germany, Sweden and Singapore.

As our business sets up for further growth, we are looking for an Infrastructure Operations Analyst to join our Infrastructure team and be responsible for operational improvements, service oversight & change and infrastructure stability. You will work closely on delivering projects, changes, stability and resilience on a proactive basis. You’ll also work on any incidents or problems that affect the Trading Operations of Centrica Energy.

Centrica Energy Infra are currently in the planning stages of a transformational program of change involving Active Directory migrations, Support and Service reworking, and Global operational realignment with satellite offices. The successful candidate will be asked to help plan and implement this change as well as taking ownership of the post change landscape.

Location: This is a London based (close to Marble Arch) role and we encourage hybrid working with circa 3 days in the office and 2 days from home.

About the Role:

  • Support operational performance and stability of the Centrica Energy environments.

  • Maintain and support operational stability as a result of change introduced through assigned projects.

  • Oversight of the onsite Trade Floor Support team.

  • Help manage 3rd party resources and off-shore teams.

  • Deliver quality and efficient infrastructure solutions that work to address Centrica Energy business.
    requirements against industry standards.

  • Collaborate with the architecture, application development and operations teams to contribute to continued deployment and delivery.

  • Identify opportunities for efficiencies and improvements across Centrica Energy infrastructure solutions.

  • Build and maintain relationships with counterparts in Centrica Group and our team in Denmark to ensure that the infrastructure and service provides a robust and reliable platform to deliver Centrica Energy focused services and applications.

  • Disaster recovery Scenario planning and testing.

  • Support and change of compliance tools and services for a regulated business.

  • Help manage, minimise and report Risks to the business from a technology and process perspective.

About You:

  • Experience of Trade Floor and Trading environments.

  • Understanding of on prem Active Directory and Entra ID.

  • Experience with InTune as MDM.

  • Proven ability to identify technical, operational, or service improvements.

  • Experience with mass deployments of hardware and basic hardware troubleshooting.

  • Strong understanding of the role of technology in the Trading World.

  • Comfortable talking to senior Execs.

  • Good communicator.

  • Organised, energetic and, above all, shows initiative and drive.

  • Previous experience in Service Management.

Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. We will continue to champion inclusivity, develop future skills and invest in our local communities to create a better, more sustainable world, for everyone.

#LI-CET

At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team – a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are dedicated in helping to close the diversity gap and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicity to veterans and the differently abled. Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but to add to it!

PLEASE APPLY ONLINE by hitting the 'Apply' button.

Applications will ONLY be accepted via the ‘Apply’ button.

This role is being handled by the Centrica recruitment team and NO agency contact is required.

Company benefits

Adoption leave
Open to part-time employees
Enhanced sick days
Flexible working week
Enhanced sick pay
Gym membership
Health insurance
Mental health platform access
Compassionate leave
Dental coverage
Fertility treatment leave
Season ticket loan
Buy or sell annual leave
Optional unpaid leave
Shared parental leave
Enhanced maternity leave
Carer’s leave
Enhanced paternity leave
Pregnancy loss leave
Cycle to work scheme
Pension match/increase
Equity packages
Life insurance
Annual pay rises
Share options
Financial coaching
Employee discounts
Volunteer days
Company car
Location
96%
Employees are very happy with their working location freedom
Hours
92%
Employees are very happy with the flexibility in the hours they work
Benefits
82%
Employees are very happy with the benefits their company offers
Work-life balance
79%
Employees feel that they can switch off quite easily from work
Role modelling
83%
Employees feel that flexible working is part of the culture
Autonomy
88%
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
80%
Employees feel that the diversity is good and there are continued efforts to improve it
Inclusion
82%
Employees feel like the company culture is brilliantly inclusive and equitable
Culture
84%
Employees feel like it is a really great environment to work in
Mission
85%
Employees feel very excited about and aligned with the company mission
Salary
72%
Employees feel that their salary is good and matches the value they bring

Working at Centrica

Company employees

20,000

Gender diversity (male:female)

68:32

Office locations

Windsor, London, Cardiff, Leicester, Glasgow, Edinburgh, Manchester, Dublin, Stockport, Staines, Hampton, Aberdeen, Barrow, Hull

Hiring Countries

Belgium

Denmark

Ireland

United Kingdom

Awards & Achievements

2nd – Large companies

2nd – Large companies

Flexa100 2024
3rd – Consumer Goods

3rd – Consumer Goods

Industry awards 2023

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