Centrica • United Kingdom

Infrastructure Operations Analyst

Employment type:  Full time


A little flex time

Job Description

Centrica Energy is the trading arm of Centrica. We trade LNG, gas, power and energy attributes - and connect independent producers, suppliers and corporate off-takers in the wholesale energy markets. We move and trade energy to satisfy the changing needs of customers.

We provide our clients with the best route-to-market services available to the market today, integrating sophisticated software, trading and structuring and optimizing exposures all the way from long term risk management down to physical trading seconds before delivery. We have a diversified portfolio of energy assets under management, and we represent the new generation of energy traders, leading our customers to value on low-carbon, digital energy markets across the World. Our offices span across London, Denmark, Germany, Sweden and Singapore.

As our business sets up for further growth, we are looking for an Infrastructure Operations Analyst to join our Infrastructure team and be responsible for operational improvements, service oversight & change and infrastructure stability. You work closely on delivering projects, changes, stability and resilience on a proactive basis. You’ll also work on any incidents or problems that affect Trading Operations.

Location: This is a London based (close to Marble Arch) role and we encourage hybrid working with circa 3 days in the office and 2 days from home.

About the Role:

  • Support operational performance and stability of the Centrica Energy environments

  • Maintain and support operational stability as a result of change introduced through assigned projects

  • Help manage 3rd party resources and off-shore teams

  • Deliver quality and efficient infrastructure solutions that work to for the business
    requirements against industry standards

  • Collaborate with the architecture, application development and operations teams to contribute to continued deployment and delivery

  • Identify opportunities for efficiencies and improvements across our infrastructure solutions

  • Build and maintain relationships with counterparts in Centrica Group and our team in Denmark to ensure that the infrastructure and service provides a robust and reliable platform to deliver Centrica Energy focused services and applications

  • Disaster recovery Scenario planning and testing

  • Support and change of compliance tools and services for a regulated business

  • Help manage, minimise and report Risks to the business from a technology and process perspective.

About You:

  • Previous experience in IT Service Management

  • A good communicator who is comfortable talking to senior Executives

  • Strong understanding of the role of technology in the Trading World

  • Experience of Trade Floor and Trading environments would be beneficial

  • Organised, energetic and, above all, shows initiative and drive.

Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. We will continue to champion inclusivity, develop future skills and invest in our local communities to create a better, more sustainable world, for everyone.


At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team – a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are dedicated in helping to close the diversity gap and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicity to veterans and the differently abled. Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but to add to it!

PLEASE APPLY ONLINE by hitting the 'Apply' button.

Applications will ONLY be accepted via the ‘Apply’ button.

This role is being handled by the Centrica recruitment team and NO agency contact is required.

Company benefits

Adoption leave
Open to part-time employees
Enhanced sick days
Flexible working week
Enhanced sick pay
Gym membership
Health insurance
Mental health platform access
Compassionate leave
Dental coverage
Fertility treatment leave
Season ticket loan
Buy or sell annual leave
Optional unpaid leave
Shared parental leave
Enhanced maternity leave
Carer’s leave
Enhanced paternity leave
Pregnancy loss leave
Cycle to work scheme
Pension match/increase
Equity packages
Life insurance
Annual pay rises
Share options
Financial coaching
Employee discounts
Volunteer days
Company car

We asked employees of Centrica how satisfied they were with flexible working, and this is what they told us

Employees are very happy with their working location freedom
Employees are very happy with the flexibility in the hours they work
Employees are very happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that flexible working is part of the culture
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Employees feel that the diversity is good and there are continued efforts to improve it
Employees feel like the company culture is brilliantly inclusive and equitable
Employees feel like it is a really great environment to work in
Employees feel very excited about and aligned with the company mission
Employees feel that their salary is good and matches the value they bring
Working at Centrica

Company employees


Gender diversity (male:female)


Office locations

Windsor, London, Cardiff, Leicester, Glasgow, Edinburgh, Manchester, Dublin, Stockport, Staines, Hampton, Aberdeen, Barrow, Hull

Hiring Countries

United Kingdom